American Express® Terms and Conditions

• This offer is open to American Express Platinum card only whose accounts are valid and in good standing. An American Express Platinum Card member ("Card member") for the purpose of this offer means a person holding Platinum Card issued in India by American Express® (“Card”).
• This offer is not valid for American Express Corporate Cards issued by American Express Banking Corp. in India and cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards") issued in India.
• These offers are being made purely on a “best effort” basis. Card members are not bound in any manner to participate in these offers, and any such participation is purely voluntary.

·       To receive these offers, purchase should be charged in full to the American Express Card. No cash alternative is available.

·       American Express Banking Corp. is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Card members under these offers. Any disputes regarding the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever regarding the same.

·       American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Card member under these offers. American Express reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.

·       Nothing expressed or implied in the program shall in any way waive or amend any of the terms and conditions of the existing Card member agreement with the Card issuer.

·       Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in the state of Delhi only.

Wellness Club

Terms and Conditions

Offer Construct:

Platinum: Card member must purchase the membership to avail 15% savings on Spa and Salon services for throughout the membership year.

*Membership year starts from the date of purchase.

Upon purchasing the membership with tariffs applicable

Single membership – INR 5,00,000 plus taxes

Couple membership – INR 9,50,000 plus taxes

Offer Validity: 17th November 2025 – 31st December 2025 (Both Days Included).

Steps to avail the offer:

·       Offer applicable only at Wellness Club, Shangri La Eros New Delhi, 19 Connaught Place, Ashoka Road, New Delhi 110001

·       The membership offer is valid until 31 December 2025.

·       This offer can be availed multiple times during the offer period.

·       There is no prior reservation required to purchase membership.

·       The last date to raise queries is 15th January 2026.

·       The offer is valid on the amount that is exclusive of taxes.

·       To avail the offer on Wellness Club memberships, Cardmember needs to visit the Wellness Club.

·       The offer is applicable on all the services under beauty category. Cardmembers can refer to Wellness Club Menu (By clicking on this link, you will be redirected to a third-party website) available at the establishment.

·       The offer is applicable on services (By clicking on this link, you will be redirected to a third-party website) only and cannot be used on product purchase.

·       Offer valid on transactions made on the American Express Platinum Card directly in-person only at the Wellness Club.

·       For booking the membership, contact Tanya Jain at tanya.jain@shangri-la.com or (+91) 959978 7207

·       To make a reservation cardmember needs to contact 011 4119 1220 (Timings 7 AM till 9 PM)

·       For cancellation policy of the hotel, the Cardmember needs to contact the hotel directly

·       Prior reservation is mandatory to avail the offer.

·       This offer is also applicable to supplementary cardmembers.

·       Basic and Supplementary Cardmember cannot avail the offer at the same time in a single day.

Details to avail spa services:

·       Only one card can be used to avail the offer per reservation. Offer is not applicable if the bill payment is split over more than 1 card.

·       The offer is not applicable on walk ins

·       Cardmember (Basic / Supp) needs to be present at the Wellness Club to avail the offer

• This offer cannot be combined with any other offer or exchanged against any cash or products.
• The offer cannot be clubbed with any other ongoing offer and promotion.
• There are no blackout dates under this offer.
• In case of any queries, Cardmember are requested to contact: 011 4119 1220 or email wellness.club@shangri-la.com

·       The query would be answered within 24 hours.