American Express Terms and Conditions:
- This Offer is open to all American Express® Cardmembers whose Accounts are valid and in good standing.
- An American Express Cardmember ("Cardmember") for this Offer means a person holding a Card issued by American Express Banking Corp. in India.
- This offer is not valid for American Express Corporate Cards issued by American Express Banking Corp. in India and/or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards ") issued in India.
- This program is being offered by the participating service establishment only and shall be valid for the period mentioned in the Offer.The Offer in this program will be fulfilled at the merchant’s end only.
- This Offer is being made purely on a “best effort” basis.
- The Cardmembers are not bound in any manner to participate in this Offer and any such participation is purely voluntary.American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this Offer.
- Any disputes with regards to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever regarding the same.American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Cardmember under this offer.
- American Express reserves its absolute right to withdraw and/or alter any of the Terms and Conditions of the Offer at any time without prior notice.Nothing expressed or implied in the program shall in any way waive or amend any of the Terms and Conditions of the existing Cardmember Agreement with the Card issuer.
- To receive this Offer, purchase should be charged in full to the American Express Card. No cash alternative is available.Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in the state of Delhi only.
The Lodhi Terms and Conditions Offer:
Cardmember can choose to avail any offers from below:
Dining: Offer details as below: (This discount is subject to a maximum of 10 guests)
- 50% discount if there are 2 guests dining (including Card Member)
- 25% discount if there are 4 guests dining (including Card Member)
- 10% discount if there are 10 guests dining (including Card Member) This Offer not applicable on alcohol. (Restaurant - Elan & Pool Café and Perbacco)
Spa & Salon (This discount does not include purchase of products): 25% discount on all treatments and services
Room Stays 20% off on Best Available Rate (BAR rate) - applicable on all type of room categories.
- American Express Cardmembers who are not staying at the hotel can avail below fitness services at 25% discount: Pilates only
- American Express card members who are staying at the hotel can avail 25% discount on below fitness services: Pilates/YogaLessons/Squash/Tennis
- Offer valid for supplementary Cards as well.
- All reservations will be made subject to availability.
- Blackout Dates apply: These offers will not be applicable from 24th December to 31st December 2021 and on any other special festival dates
- Card Members can avail dinning offer even when they are not staying at the hotel.
- For this offer all reservations will be made subject to availability.
- The offer would be valid on presentment and billing settlement done by a valid American Express card to avail the discount.
- To avail this offer Card Member need to make prior reservation: For Stay Reservations: Toll free number (1800 103 7333) available from 8 AM from 11 PM & also Card Member can mail to email@example.com for stay reservations made before 2nd December 2020, for stay till 2nd
December 2020.For Spa, Gym & Dining: +91-11-43633333 available 24x7.
- The offer cannot be clubbed with any other ongoing promotional offer.
- The offer is applicable on the amount exclusive of taxes.
- A cardmember can avail the offer multiple time during the offer period.
- The offer is not applicable on EMI transactions.
- Card Member needs to announce at the time of reservation and billing/checkout to get the offer.
- For this offer, blackout dates can be confirmed at the time of reservation.
- To avail this offer Table reservations, salon and spa appointments will have to be made at least 6 hours prior and will be subject to availability.
- Restaurants included in the dining offer: Elan & Pool Café and Perbacco
- This offer is not applicable on Indian Accent restaurant at The Lodhi property.
- The cancellation policy of every reservation is as per the policy applied on the rate at the time of processing the reservation. Same will be communicated to cardmember along with the booking request confirmation. Table reservations, salon and spa appointments will have
to be made at least 6 hours prior and will be subject to availability.
- Alcoholic beverage service is not allowed below 25 years of age. Food and beverage for rooms should be ordered through
the In-Room Dining only. No outside food & alcoholic beverages are allowed in the rooms or in the hotel premises.
- Any liquor brought into the hotel by guests will be kept at the front desk until checkout. Hotel will not be held responsible if guests consumes outside food and get adversely affected by the bad quality of outside food.
- In case of any queries, Cardmember are requested to immediately contact the helpline number: 1800-103-7333 or 11-43633333 or write a mail to firstname.lastname@example.org to register their queries within 5 day of transaction. Any queries beyond this date will not be entertained.