On 16 August 2021, we will disable the transaction types that you haven’t used in the past. Your Card is good to be used until that time.

After 16 August 2021, you can easily enable these transaction types by following the below steps:

• Step 1: Go to Manage Card Account page on American Express India website.
• Step 2: Click Account Servicing tab.
• Step 3: Under Account Servicing tab, click on Transaction Security Settings
• Step 4: Log in to your account, select the desired enablement/disablement option and submit the request.
• Step 5: Your request will be processed in 1-2 working days and you will receive a confirmation message.

Once disabled, you can easily enable these transaction types after 16 August 2021 by submitting a request through your Online account by following the below steps:

• Step 1: Go to Manage Card Account page on American Express India website.
• Step 2: Click Account Servicing tab.
• Step 3: Under Account Servicing tab, click on Transaction Security Settings
• Step 4: Log into your account, select the desired enablement/disablement option and submit the request.
• Step 5: Your request will be processed in 1-2 working days and you will receive a confirmation message.

At this time, this option is available on your Online Account. Later this year, we will be introducing the ability to manage Card security features on American Express® App, and will keep you updated on the same. We will notify you as soon as they are available.

*Please note, digital options are not applicable on American Express Buyer Initiated Payments, American Express Business Travel Account, select American Express Corporate Meeting Cards & select American Express Corporate Purchasing Cards.

We are currently building a solution to make it available on American Express® Mobile App later this year. We will notify you as soon as it is available. 

Yes, you can easily disable these transaction types by submitting a request through your Online account by following the below steps:

• Step 1: Go to Manage Card Account page on American Express India website.
• Step 2: Click Account Servicing tab.
• Step 3: Under Account Servicing tab, click on Transaction Security Settings
• Step 4: Log in to your account, select the desired enablement/disablement option and submit the request.
• Step 5: Your request will be process in 1-2 working days and you will receive a confirmation message.
  

The transaction types will be disabled on each Card separately based on the transaction type not undertaken in the past.

No, you or Supplementary Cardmembers don’t have to call. Supplementary customers will have to follow below steps online to do the needful.

• Step 1: Go to Manage Card Account page on American Express India website.
• Step 2: Click Account Servicing tab.
• Step 3: Under Account Servicing tab, click on Transaction Security Settings
• Step 4: Log in to your account, select the desired enablement/disablement option and submit the request
• Step 5: Your request will be process in 1-2 working days and you will receive a confirmation message.

You can easily enable these transaction types by sending us an email at bipindia@aexp.com through your PA/AS registered email ID. The requested transaction type will be enabled within 24-48 business hours. Once complete, we’ll send you a confirmation email.

You can easily enable these transaction types by sending us an email at corpservicesandbta@aexp.com through your PA/AS registered email ID. The requested transaction type will be enabled within 1-2 working days. Once complete,  we will send you a confirmation email.