Standing Instructions on your American Express® Card
You can now set up and seamlessly manage your domestic Standing Instructions (SIs) with select merchants on our SI Hub.
Setting up Standing Instructions:
You can set up recurring payments with the merchants listed below by visiting their respective website.
For security purposes, a one-time password (OTP) will be generated during the registration process for the mandate.Your mandate will be set up with the respective merchant after a successful authentication through OTP.
Please find below the list of merchant websites through which you can make your payments.
- Click on the Merchant link
- Enter details and Set up the mandate
Managing your Standing Instructions
After successful registration, you can manage your Standing Instructions on our SI Hub.
- Click on the 'Manage SI' button below
- Enter your Card number to login
- Your card will be verified via an OTP sent to your registered email ID and/or mobile number
- Once you login, you can view all the mandates that you have set up
- You can choose Edit the end date, amount or Cancel it
Here’s something you should know
There’s a mandatory Additional Factor Authentication where you’ll also receive a one-time password from American Express if:
- A bill payment is higher than INR 5,000.
- The amount of your bill payment exceeds the deductible limit you set when you registered for recurring payments.
Please be sure to enter the necessary authentications prior to the due date of your bill.
Frequently Asked Questions
To ensure we’re compliant with RBI requirements, we’re unable to migrate any existing Standing Instructions to the SI Hub. Once the merchant integration is complete, you’ll need to re-register your Standing Instructions directly through each merchant’s website or app. Until then, please continue to make payments directly to your service providers.
To ensure we’re compliant with RBI requirements, we’re unable to migrate any existing Standing Instructions to the SI Hub. Once the merchant integration is complete, you’ll need to re-register your Standing Instructions directly through each merchant’s website or app. Until then, please continue to make payments directly to your service providers.
You can’t set up Standing Instructions through the SI Hub. You’ll need to set up the mandate directly with the merchant. The SI Hub can be used to view and manage your Standing Instructions. We’re onboarding additional merchants to this new portal – we’ll keep you posted on our progress.
You can’t set up Standing Instructions through the SI Hub. You’ll need to set up the mandate directly with the merchant. The SI Hub can be used to view and manage your Standing Instructions. We’re onboarding additional merchants to this new portal – we’ll keep you posted on our progress.
American Express will only be able to process recurring domestic transactions once the merchant integration is complete. We’re working to onboard additional merchants – we’ll keep you posted on our progress. Once a particular domestic merchant has been integrated, you’ll need to set up your Standing Instructions directly through that merchant’s website or app. After that, you’ll be able to manage those SIs on the SI Hub.
American Express will only be able to process recurring domestic transactions once the merchant integration is complete. We’re working to onboard additional merchants – we’ll keep you posted on our progress. Once a particular domestic merchant has been integrated, you’ll need to set up your Standing Instructions directly through that merchant’s website or app. After that, you’ll be able to manage those SIs on the SI Hub.
Unfortunately, we don’t have a solution in place to manage Standing Instructions for international or cross border transactions. You’ll need to make these payments directly to the service providers to avoid any disruptions.
Unfortunately, we don’t have a solution in place to manage Standing Instructions for international or cross border transactions. You’ll need to make these payments directly to the service providers to avoid any disruptions.
No, we’re unable to set up the Standing Instructions for you – it must be initiated by you through the domestic merchant.
No, we’re unable to set up the Standing Instructions for you – it must be initiated by you through the domestic merchant.
Yes, you can pause a Standing Instruction for one month. If for some reason you need to pause a Standing Instruction for more than one month, you can cancel the existing mandate and register a new one with the merchant when you’d like to resume automatic payments.
Yes, you can pause a Standing Instruction for one month. If for some reason you need to pause a Standing Instruction for more than one month, you can cancel the existing mandate and register a new one with the merchant when you’d like to resume automatic payments.
When you register for a mandate, a test charge for a token amount is charged to your Card. This charge will be reversed and won’t be billed to your account.
When you register for a mandate, a test charge for a token amount is charged to your Card. This charge will be reversed and won’t be billed to your account.
Yes. Simply log into the SI Hub where you can view and manage all your Standing Instructions. You’ll be able to modify the end date, set a maximum amount for a Standing Instruction and more.
Yes. Simply log into the SI Hub where you can view and manage all your Standing Instructions. You’ll be able to modify the end date, set a maximum amount for a Standing Instruction and more.
Payments go through automatically when the amount is less than INR 5,000. However, RBI regulations require an approval for any Auto-Payment greater than INR 5,000.
Payments go through automatically when the amount is less than INR 5,000. However, RBI regulations require an approval for any Auto-Payment greater than INR 5,000.
To ensure there are no interruptions in your service, you can initiate timely payments directly on the merchant’s website or app using your American Express Card. This includes both domestic and international merchants.
To ensure there are no interruptions in your service, you can initiate timely payments directly on the merchant’s website or app using your American Express Card. This includes both domestic and international merchants.
Unfortunately, we don’t have a solution in place for international or cross border transactions at this time. You’ll need to make these payments directly to the service providers to avoid any disruptions.
Unfortunately, we don’t have a solution in place for international or cross border transactions at this time. You’ll need to make these payments directly to the service providers to avoid any disruptions.