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Welcome to the American Express
Privacy Centre
Your privacy made easier.
Here you will find useful and simple information to understand our attention to the protection of personal data (Privacy) of our clients and to help you exercise greater control over the data we have about you.
Want more details?
Access our Online Privacy Statement at American Express online. You can also check your current choices at any time - just log in to your Account, in the section dedicated to your profile, or contact us using the number on the back of your American Express Card. Since our founding in 1850, our customers have trusted us, and we work hard to protect your privacy and security.
Just another way we have your back!
You have preferences and you can easily manage them at any time.
Log in to your Account online, in the Profile section, or call the number on the back of your American Express Card, if you would like to review or update your preferences on:
1. How we communicate with you for marketing purposes: whether by email, sms, post, or phone.
2. The types of communication you'd like to receive from us Depending on your country of residence, you have specific privacy rights.
To find out more click here
For more details about your preferences related to Cookies, click here
To learn more about fraud protection, visit our Security Centre
Collection and Use of Data
We may collect data from you in 3 ways
1. In some cases, we collect information if you directly provide it to us. For example, by signing up for American Express products and services
2. When you use our American Express Website or App, or simply when you use your card
3. We may also obtain data about you that is publicly available (for example: data from online public platforms or databases).
Learn more about how we collect data here
We may use your information, on their own or together with other information: (I) where it is necessary to manage our contractual agreement with you; (ii) for our legitimate interest to offer you the best products and services (also to reduce fraud); (iii) if we have obtained your consent to process your data, for example for specific marketing purposes; or (iv) to conform with legal provisions.
To learn more about how we use data click here. LINK
Information Communication
In certain circumstances and where necessary we may share your data with some of our partners (for example, our service providers or commercial partners) or with companies belonging to the American Express Group. Data Sharing happens in order to provide our services and/or to identify fraud.
For more details on or data sharing practices click here
To learn how American Express protects you from fraud visit our Security Center.
FAQs about Privacy
How does American Express manage my data?
We are committed to safeguarding your privacy. That's why we created the American Express Privacy Centre - a resource to help you understand your choices and how we collect, use and share you data. It's also a quick and convenient way to access our:
• American Express Online Privacy Statement, which describes what information we collect and use and our sharing practices (if deemed necessary) when you use our online or mobile products and services;
• Our Privacy Statement that describes the principles connected to Personal Data Processing followed by American Express
You can learn about how we collect, use and share information in our Online Privacy Statement.
You can choose how you would like us to contact you - whether through the post, email, telephone or sms. If you choose not to receive marketing from us, we will honour your choice. However, you may no longer hear from us about products, services and features - including discounts and other deals - that we believe may be of interest to you. We will still send you communications in order to service your account, fulfill your requests, or administer any promotion or program in which you have elected to participate.
You can log in to your online Account to update your personal information. You can also call the number on the back of your American Express card and ask for support from our Customer Service. If you are not a Card Holder, you can call the Customer Service number associated with your products or service.
If you have questions or concerns related to our principles, call us at the number on the back of your Card or contact our DPO-Europe@aexp.com.
AMERICAN EXPRESS
All users of our online services subject to Privacy Statement and agree to be bound by Terms of Service. Please review.
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