When American Express Card Members walk through your door, you'll find yourself welcoming customers with high spending power. Join our merchant network today and discover the business benefits of accepting American Express Cards, giving you even more opportunities to grow your business.
Higher Spending Power
When you welcome American Express Cards, it is an investment in attracting customers with greater spending power. Globally, the average American Express Card Member spends up to 4 to 5 times more than other Card Members from competitive networks.*By accepting our cards, you are also practically opening your business to some of the highest spenders and earners including Corporate Card Members who are often mandated to use their Card for work related expenses.
Grow your business globally
Opening a merchant account with American Express gives you instant access to 117.8 million Card Members around the world, including Corporate Card Members. By aligning your business with a global trusted brand, you give your customers the confidence to spend more with you.
In an age when people change credit cards as readily as mobile devices, you may be interested to learn that American Express Card Members globally are extraordinarily loyal to their Cards. This is beneficial to you, because it means they’re more likely to bring their extra spending power to your business.Plus, accepting American Express Cards allow you access to our most loyal Card Members enrolled on to our Membership Rewards™ program which promotes spend centric loyalty at our merchant partners.
How to become a merchant that accepts American Express
Maybank Banking Berhad is the exclusive acquirer of American Express in Malaysia. To welcome American Express Cards, contact Maybank by:
1. Calling (603) 7949 0737
Monday to Thursday, 08:45 – 17:45
Friday, 08:45 – 16:45
2. Emailing us at firstname.lastname@example.org
3. Visiting us at www.maybank2u.com.my
To help us expedite your application for an American Express account set up, please have the following certified true copies available:
Please submit completed application form together with supporting documents via courier to:
Merchant Business Cards, Malaysia
Malayan Banking Berhad Level 38, Menara Maybank,
100 Jln Tun Perak
50050 Kuala Lumpur
Note: Your business (e.g. corporation, partnership or sole proprietor) should be based in Malaysia.
Pursuant to Bank Negara Malaysia's (BNM) Payment Card Reform Framework and in accordance with BNM’s letter dated 21 May 2019, with effect from 1 January 2019, the American Express issuer’s rate for domestic transactions acquired in Malaysia in relation to network card issuers will be 0.575%. This rate change will apply to all transactions that are acquired in Malaysia for American Express Credit Cards issued in Malaysia.
When you become an American Express Merchant we’ll help you attract our high spending Card Members and turn them into loyal customers with our exclusive marketing tools and initiatives.
Keep your customers happy
Maybank is the exclusive acquirer of American Express in Malaysia. Improve your customer service levels with Maybank's extensive banking network and facilities. You also enjoy ready assistance through Maybank Merchant Hotline.
Market your business better
In today's competitive market, you’ll want all the advantages you can get to grow your revenue. Drive sales to your business and gain enhanced access to loyal, high-spending Card Members through our American Express Selects® platform.
Attract new customers
Give customers that added assurance from the very beginning. You can maximise your potential to attract new customers by displaying Point of Purchase (POP) materials that show your business welcomes American Express Cards. Call our Merchant Services Hotline: at (603) 7949 0737 to make your POP request.
Manage Your Card Account (MYCA)
If you are an existing American Express merchant, you can access your Manage Your Card Account (MYCA) here.