IMPORTANT: We are sorry to inform you that due to planned maintenance activity, there will be intermittent service disruption from 19 May 2020 23:30 to 20 May 2020 00:30 SGT. During this time, Membership Rewards points will be unavailable to redeem. We are sorry for any inconvenience caused.
Get the perfect gift for your family and friends and give them the freedom to spend with Mapletree vouchers.
Use them at the participating stores at VivoCity, HabourFront Centre and Alexandra Retail Centre for anything you want! How to Redeem:
Please redeem for this reward online at no additional charge. Alternatively, you may call our Customer Service hotline at the back of your Card for any redemption at a nominal fee of 800 Membership Rewards points per call.
Please exchange the Reward Certificate for Mapletree vouchers at the Customer Service Counter in VivoCity (Level 1 / 2).
Redemption of Mapletree vouchers can be made at the following locations:
Alexandra Retail Centre (ARC)
Please refer to the Reward Certificate for the specific details of your rewards.
Please refer to the ‘Delivery Information’ tab to find out more on the Rewards Certificate’s delivery process. *Pictures are for illustration purposes only.
You will receive the Reward Certificate within 14 working days after the redemption date.
Please refer to the 'Terms and Conditions' tab to find out more on the Rewards Certificate's Terms & Conditions.
Terms and Conditions
Please refer to the Reward Certificate on the instructions to redeem this item.
Reward Certificate is valid for 6 months from the Issue Date unless otherwise stated on the Reward Certificate.
Valid for one-time use at the Redemption Location(s) listed on the Reward Certificate.
Reward Certificate cannot be exchanged for cash or credit. Any unused amount from the Reward Certificate or Vouchers redeemed will be forfeited. Any balance payment must be made with your American Express® Card. If the American Express® Card is unavailable, balance payment must be settled by Cash or Nets.
Not applicable for use in conjunction with any other promotion or discount.
Items and/or Vouchers redeemed using the Reward Certificate are not exchangeable, replaceable, transferable or refundable for cash, credits, or points.
Only the original Reward Certificate will be recognised for redemption. Merchant will not accept any Certificate that has or appears to have been forged, damaged, defaced, or otherwise tampered with. No minimum purchase required unless otherwise specified.
No invoice will be issued to the Card Member upon redemption.
Subject to the approval of American Express, the Merchant reserves the right to replace items of similar or higher value in event of stock out.