IMPORTANT: The Membership Rewards programme will be undergoing scheduled maintenance from 09 March 2021, SGT 05:00 am to 10 March 2021, SGT 12:00 pm. Until service is restored, redemption of points online or through Customer Service will not be available. We apologise for any inconvenience this may cause.
At Mustafa Centre, customers can get almost anything with over 300,000 items displayed on four levels over an area of 400,000 sq.ft. How to Redeem:
Please redeem for this reward online at no additional charge. Alternatively, you may call our Customer Service hotline at the back of your Card for any redemption at a nominal fee of 800 Membership Rewards points per call.
Please exchange the Reward Certificate for Isetan Vouchers at Isetan Scotts, Customer Service Counter, Level 4.
Redemption can be made at the following locations:
Mustafa Centre, 145 Syed Alwi Road
Please present the Reward Certificate during the point of redemption.
Please refer to the Reward Certificate for the specific details of your rewards.
Please refer to the ‘Delivery Information’ tab to find out more on the Rewards Certificate’s delivery process. *Pictures are for illustration purposes only.
You will receive the Reward Certificate within 14 working days after the redemption date.
Please refer to the 'Terms and Conditions' tab to find out more on the Rewards Certificate's Terms & Conditions.
Terms and Conditions
Please refer to the Reward Certificate on the instructions to redeem this item.
Reward Certificate is valid for 6 months from the Issue Date unless otherwise stated on the Reward Certificate.
Valid for one-time use at the Redemption Location(s) listed on the Reward Certificate.
Reward Certificate cannot be exchanged for cash or credit. Any unused amount from the Reward Certificate or Vouchers redeemed will be forfeited.
Not applicable for use in conjunction with any other promotion or discount.
Items and/or Vouchers redeemed using the Reward Certificate are not exchangeable, replaceable, transferable or refundable for cash, credits, or points.
Only the original Reward Certificate will be recognised for redemption. Merchant will not accept any Certificate that has or appears to have been forged, damaged, defaced, or otherwise tampered with. No minimum purchase required unless otherwise specified.
No invoice will be issued to the Card Member upon redemption.
Subject to the approval of American Express, the Merchant reserves the right to replace items of similar or higher value in event of stock out.