Global Assist® Hotline
While Global Assist® Hotline coordination and assistance services are offered at no additional charge from American Express, Card Members are responsible for the costs charged by third-party service providers. For full Terms and Conditions, see americanexpress.com/GAterms.
Business Travel Accident Insurance (BTAI)
This information is a brief description of the important features of this insurance plan. It is not an insurance contract. Insurance benefits are underwritten by Federal Insurance Company. Coverage may not be available in all states or certain terms may be different where required by state law. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies, headed by Chubb Ltd. (NYSE:CB) Insurance products and services are provided by Chubb Insurance underwriting companies and not by the parent company itself. This insurance is provided to American Express Corporate Cards and Business Travel Accounts in US and US Global Dollar Card programs. Notwithstanding the above, a Client may have negotiated a different benefit amount.
Roadside Assistance Hotline
Roadside Assistance Hotline is a 24-hour dispatch hotline that can send a tow operator or locksmith to assist in an emergency situation. While Roadside Assistance Hotline is available at no additional charge, the Card Member will be charged for any services or goods provided. Tow operator or locksmith can provide the following services: towing, winching, jump starts, flat tire change when Card Member has a workable spare, lockout service when key is in vehicle and delivery of up to 2 gallons of fuel. Services are available when traveling within the 50 United States, the District of Columbia, Canada, Puerto Rico and the U.S. Virgin Islands and only when Card Member is present with the eligible vehicle. This product does not cover some vehicles, e.g. rental vehicles, motorcycles, taxicabs, unlicensed vehicles, tractors and trucks over 10,000 lbs gross vehicle weight. Other important exclusions apply. We may be unable to provide you with coordination and assistance services in case of inclement weather or on roadways which restrict access to certain service providers. Lockout service may be unavailable for vehicles with transponder keys. Subject to additional important terms, conditions and exclusions. For full Terms and Conditions, call 855-431-1156 or see americanexpress.com/RAterms.
Corporate Express Cash (Requires Company and Employee Enrollment)
The Corporate Express Cash program (the “Program”) allows employees to use their Corporate Card to withdraw up to a set amount of cash from a company designated bank account at participating ATM locations worldwide (visit www.amexatms.com to find the nearest ATM). The company and employee must be enrolled to use this feature. For the company to enroll, the Program Administrator should contact the company’s American Express account representative. After the company is enrolled, the Program Administrator(s) can request enrollment for individual Card Members. After enrollment, we will send the Card Member a unique Personal Identification Number (PIN) to use with the enrolled Corporate Card when withdrawing cash from a participating ATM. Cash withdrawal(s) will appear on the monthly statement. For each ATM withdrawal made under the Program, we will charge a fee of up to 5% of the amount of cash withdrawn based upon the billing and funding options selected by the Company upon enrollment, and subject to applicable laws. Notwithstanding the above, a Client may have negotiated different terms with American Express. For ATMs outside the United States, the applicable fee will be calculated after the dispensed cash amount is converted to U.S. Dollars. The ATM owner may charge additional fees for each transaction.
Membership Rewards® program
Enrollment in the Membership Rewards® program is required. The Corporate Green Card Member and the Corporate Gold Card Member is charged a $90 annual enrollment fee. A program fee is not applied for the Corporate Platinum Card®. The annual fee to enroll a Global Dollar Card is $75. Some Corporate Cards are not eligible for enrollment. For a full list of eligible Corporate Cards, please see the full Terms and Conditions. Card Member eligibility for enrollment is based upon the company’s participation in the Membership Rewards program. Get one Membership Rewards point for every dollar of eligible purchases charged on enrolled American Express® Corporate Cards. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, balance transfers, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents.
Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms or call
1-800-AXP-EARN (297-3276) for more information. Participating partners and available rewards are subject to change without notice. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
Online Account Access
Corporate Card accounts are eligible to enroll for online services. Centrally Billed Accounts, where charges on all card accounts are billed to the company instead of the individual Card Members, may be excluded. Use of online payments and electronic expense report services are subject to your company practices and policies. Card Members must enroll at americanexpress.com/register.
Amex® Mobile App
Please use American Express mobile capabilities in accordance with company policy.
ExpenseIt® Pro from Concur app
The Program Administrator must enroll the company in Concur Expense and ExpenseIt from Concur for Corporate Card Members to access the ExpenseIt app. Enrollment fee varies. Upon company enrollment, Corporate Card Members can download and access the ExpenseIt app on their mobile device. Push notifications must be enabled on the device to receive reminders to take a photo of the receipt.Please use American Express mobile capabilities in accordance with company policy.
TripCase®/ American Express
All Corporate Card Members in the US, UK and Australia are eligible to use TripCase®. Corporate Card Members must create a TripCase® account and download the TripCase® mobile app at: tripcase.com. Corporate Card Members must sync their American Express Corporate Card to their TripCase® account at the following website: amexcorporatesync.com to see Corporate Card travel related benefits.
Please use American Express mobile capabilities in accordance with company policy.
An "eligible American Express Card" means an American Express U.S. Consumer or Small Business credit or charge Card that is not canceled and that is issued to you by a U.S. banking subsidiary of American Express, and the following American Express Corporate Cards issued by American Express Travel Related Services Company, Inc. to you as an employee of a commercial card customer working in the United States: American Express® Corporate Green Card; American Express® Corporate Gold Card; American Express® Corporate Platinum Card®; Corporate Centurion Card® from American Express; American Express® Business Extra Corporate Card; and American Express® Corporate Defined Expense Program Corporate Card. Prepaid Cards and other products are not eligible. For American Express-branded Cards issued by other financial institutions, please contact your issuer to see if they participate in Apple Pay.For American Express Corporate Cards, mobile capabilities should be used in accordance with your company policy.
For a full list of countries and cities in which Vicinity can currently be used, please visit the following website: amexvicinity.com/faq1
The Program Administrator must enroll the company in ChromeRiver EXPENSE to access these features. Please use American Express mobile capabilities in accordance with company policy.
AMEX Assurance Disclosure
Baggage Insurance Plan
Baggage Insurance Plan is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0400, Policy AX0400-PR, Policy BIP-AX0400-VI, or Policy BIP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Account and is subject to change with notice. This document does not supplement or replace the Policies. To be covered, you must pay the entire fare for travel on a Common Carrier (e.g. plane, train, ship, or bus) with your eligible Account. Entire Fare means the full fare cost for a Covered Trip on a Common Carrier. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For checked baggage, a written report of the loss must be filed with the Common Carrier.