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American Express Resources For OptBlue Sales Agents

Here’s more help for you. And if you scroll down, you’ll find more help for your merchants. Either way, there are more ways to support you and your merchants.

Resources for You

Sales Agent Brochure

Learn about the powerful backing of our partnership.

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Merchant Activation Guide

A guide to helping Merchants say yes to American Express Card acceptance.

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Learning Portal

The American Express Learning Portal provides quick, easy and interactive courses to help you sell acceptance with confidence and build merchant relationships.

Get Started

First time logging in? Visit here to get started.

Overcoming Objections

Simple answers to questions about acceptance.

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Free Digital Signage

New digital signage materials to download and share with your Merchants.

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American Express and OptBlue Logos

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Digital Signage Marketing Materials

Use these marketing materials to offer your Merchants free credit card signage options they can put to work in just a few clicks.

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OptBlue Training Video

Learn about the powerful backing of American Express acceptance for you and your merchants.

Watch on YouTube

Disputes Policy and Processes

We’ve made changes to our disputes policies and processes to better back merchants.

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Disputes on Recurring Transactions

A checklist for you to share with your merchants for dealing with disputes on recurring transactions. There's also a version to customize with your contact information!

Download Download Customizable

Card Not Present Disputes

Best practices for you to share with your merchants on how to handle card not present disputes. There's also a version to customize with your contact information!

Download Download Customizable

Resources for Your Merchants

Support for Small Merchants

Download the one pager outlining the resources we have to support small merchants across the U.S. right now.

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Free Marketing

Promote your business to customers.

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Social Media Tips

Top 10 Social Media tips to help you attract new customers.

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Signage Guides

Let customers know they’re welcome.

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OptBlue in the News

American Express acceptance is getting coverage.

Read the Stories

Amex Offers for Merchants

Special offers on curated solutions to help you welcome customers now and take advantage of whatever opportunities come next.

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Shop Small® Resources

Stay Home & Shop Small Materials

Download materials to remind the community that they can still support local businesses during this time.

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Customizable Materials

You and your Merchants can create free posters, email templates, and more to help attract business and spread the Shop Small message.

Create Now

Downloadable Materials

Free downloadable marketing materials including badges, social media posts, and customizable banners to help you and your merchants attract potential customers all year long.

View Materials

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1. Millennials are defined as individuals born between 1981-2000, Source: eMarketer, Inc., “US Millennial Shoppers 2017: How a Digitally Native Generation is Changing Retail.” January 2017 (Bronto Software and Ipsos, “The Influence of Multi-Device Ownership on Ecommerce,” April 21, 2016).