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We’re here to help Payment Facilitators succeed

Explore the ways we’re here to help you and your merchants thrive.

Experience the Backing of American Express® Acceptance

Attract
high spenders

On average, annual spend of American Express Card Members is 3X that of Non-Card Members.[1]

Join the millions that are accepting

American Express can now be accepted at 99% of places in the US that accept credit cards, based on the Feb 2020 Nilson Report.

Marketing for your merchants

American Express supplies free marketing signage to help your merchants attract potential customers online and off.

A good defense is the best offense

Protect your merchants from fraud with American Express, whose fraud write-off rates are the lowest in the business.[2]

American Express Card Members spend across many key industries

Spend 90% More at Restaurants

U.S. American Express Card Members who have made purchases from restaurants in the prior 3 months report they spent an average of 90% more than U.S. Non-Card Members on the same.[3]

Spend 81% More on Business Purchases

U.S. American Express Card Members report they have spent an average of $19,833 on business purchases in the prior 12 months, relative to $10,906 average spend reported by U.S. Non-Card Members.[4]

75% Choose American Express for Education

75% of U.S. American Express Card Members report they agree American Express is their card of choice when paying school-related bills.[5]

60% More Spend at Government Merchants

U.S. American Express Card Members report they spent an average of 60% more than U.S. Non-Card Members on all government services or fees for business reasons in the prior 12 months.[6]

Digitizing Unattended Retail Payments Report

This report explores the latest unattended retail technologies and how businesses are tapping into these tools to meet consumers’ demands for digitally oriented physical shopping experiences.

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Resources to support you and your merchants

Navigating Nonprofits' Digital Payments Shift Report

This playbook looks at how nonprofits are innovating to accept digital donations.

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Digitizing Healthcare Payments Report

This report examines healthcare organizations' procurement of telemedicine services during the pandemic.

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2021 New Merchant Business Models Playbook

This playbook offers a roadmap to SMBs for surviving and thriving in the coming year.

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Shop Small® Resources

Learn more about the materials, savings, and tools we have to support your merchants.

Get Started

Webinar Replay

Learn about Payment Facilitation and leveraging this model amidst economic recovery.

Watch Now

A Guide to Making Money on Payments

Becoming a Payment Facilitator is a way for many software companies to increase their revenue.

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COVID-19 Business Recovery

Learn about the role Payment Facilitators are playing in enabling digital commerce experiences.

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Free Digital Signage

Download new digital signage materials to share with your merchants.

Download Now

Welcome Kit

Get resources to help you get the most out of acceptance.

Download Welcome Kit

Payment Facilitator Podcast

An overview of all the resources we have available for you and your merchants.

Listen now

Not set up to accept American Express payments?

Fill out the form below, and our team will contact you with next steps. It’s FREE and easy to get started!

or email us: paymentfacilitator@aexp.com

Know the Facts

Learn how to help bring greater value to your merchants by accepting American Express.

Read the Fact Sheet
  1. Nilson Report #1,147, February 2019. Spend per card derived from U.S. year-end purchase volume divided by year-end cards in force (CIF), not from individual consumer-level data. CIF represents the number of cards issued and outstanding with cardholders. Average Non-American Express spend per card includes Visa, Mastercard and Discover credit and charge card volume and CIF and excludes debit volume and CIF.
  2. Nilson Report #1147, February 2019. Fraud write-off rate calculated as net fraud loss as percent of total volume. American Express and Discover include third-party issuers.
  3. Source: American Express commissioned internet panel survey conducted in November - December 2019 based on purchases made from restaurants in the 3 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make purchases from restaurants in the prior 3 months. Definition of Non-Card members: Respondents who reported that they do not have any type of American Express Card and that they used Visa, MasterCard, Discover, debit cards, or cash to make purchases from restaurants in the prior 3 months. Disclaimer: The trademarks used herein are the property of their respective owners.
  4. American Express commissioned internet panel survey conducted in November - December 2018 based on recurring bill payments made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make recurring bill payments in the prior 12 months. Definition of Non-Card Members: Respondents who reported that they do not have any type of American Express Card and that they used Visa, MasterCard, Discover, debit cards, or direct transfer to make recurring bill payments in the prior 12 months.
  5. Source: American Express commissioned internet panel survey conducted in December 2018 - January 2019 based on education purchases made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make education purchases in the prior 12 months.
  6. Source: American Express commissioned internet panel survey conducted in November - December 2018 based on government fees or payments paid for in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to pay for government fees or payments in the prior 12 months. Definition of Non-Card Members: Respondents who reported that they do not have any type of American Express Card and that they have used Visa, MasterCard, Discover, or debit cards to pay for government fees or payments in the prior 12 months.