A quick recap of the best of OPEN Forum from the past week.
Turning the beer industry upside down
You can call Josh Springer a tinkerer, an inventor, an entrepreneur. We’re going to call him a genius. Springer’s BottomsUp beer dispenser is revolutionizing concession stands everywhere, filling cups from the bottom up, quickly and without any spillage. Darren Dahl has the backstory of the invention
, along with the amazing video of it in action.
They may cost you time. They may cost you money. Luckily, Barbara Weltman gives you the rundown on the new tax rules so they don’t cost you sleep.
It’s the story that counts
Even more than a company’s product or service? Many times, yes. From Steve Jobs to Tony Hsieh, great company leaders know how to weave the story of the company into every facet of the business. In a wonderful post this week, Duct Tape Marketing founder John Jantsch offers three tips to help you nurture the storyteller in you.
When the customer isn’t right
If you run a business that relies on wonderful customer service, the mere thought of this may be difficult to digest. But Wise Bread senior writer Julie Rains lays out a compelling case for those times when it’s OK -- maybe even better -- to ignore your customers’ suggestions.
Simplifying the way you sell
There’s so much opportunity in the world of e-commerce. And almost as many products to help you take full advantage. TJ McCue focuses in on seven e-commerce platforms that should simplify your selling process, while helping you increase both traffic and revenue along the way.