PayPal Offer FAQ | Platinum Card

Frequently Asked Questions

Create or log in to your PayPal account

Go to Account Settings and select “Banks and Cards”

Follow prompts to add a new card to your PayPal Wallet

Add your Platinum Card

For the most seamless checkout experience, set your Platinum Card as your preferred method of payment

When you're ready to check out on the merchant's website, select the PayPal button on the checkout page

7. Log in to your PayPal account using your PayPal username and password

8. Select your eligible Platinum Card at checkout

American Express Basic U.S. Consumer Platinum Card Members are eligible to receive these statement credits.

No enrollment is required through American Express. Simply add your Platinum Card to your PayPal account and select your Platinum Card when you checkout with PayPal.

Yes, charges made by both the Basic Platinum Card Member and Additional Platinum Card Member(s) on the eligible Card Account are eligible for statement credits. However, the total amount of statement credits for each Card Account will not exceed $30 per month.

Eligible Platinum Card Members will begin earning monthly statement credits for eligible PayPal purchases beginning January 1, 2021 through June 30, 2021.

You will only receive a statement credit for each eligible charge on your account up to the maximum amount of $30 per month.

PayPal is accepted at millions of merchants across the U.S. wherever you see the PayPal button at checkout.

All transactions must be made in USD at U.S. merchants with a U.S. PayPal account.

Yes, you will still receive all eligible American Express rewards for your purchase.

Yes, PayPal keeps your Platinum Card details private from the merchant. All you need is your PayPal username and password to pay at checkout.

There is no cost associated with your PayPal account, and there is no additional charge for making a purchase with your PayPal account.

Person to Person payments are not eligible for statement credits. This includes payments made to friends and family or directly to merchants for goods and services via the PayPal app.

Terms & Conditions

Through June 30, 2021 you can earn up to $30 in statement credits each month when you use your Platinum Card® or Centurion® Card for transactions made with PayPal at eligible merchants. Valid only for purchases made in U.S. Dollars using U.S. PayPal accounts. PayPal accounts associated with any non-U.S. country are ineligible. Purchases made by both the Basic Card Member and Additional Card Members on the Card Account are eligible for the offer. However, the statement credits will be applied to the Basic Platinum Card® or Basic Centurion® Card account only and the total amount of statement credits will not exceed $30 per month. No enrollment required. To make a purchase with PayPal, enter your Platinum Card® or Centurion® Card details into your PayPal account and select PayPal at checkout. Then, when making a purchase at an eligible merchant, select your eligible American Express Card at PayPal checkout. Eligible purchases do not include fees or interest charges, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments including those for goods and services, or purchases of other cash equivalents. If American Express does not receive information that identifies your transaction as eligible for the offer, you will not receive the statement credit. For example, your transaction will not be eligible if it is not made with your PayPal account, or if your transaction was not made directly with your eligible American Express card that is linked to your PayPal account. This includes but is not limited to payments made online at checkout without selecting “PayPal”. Please allow up to 12 weeks after the eligible purchases are charged to your Card Account for statement credit(s) to be posted to the Card Account. Please call the number on the back of the Card if statement credits have not posted after 12 weeks from the date of purchase. American Express relies on PayPal to process transactions within the same calendar month that you made the purchase in order to apply the corresponding monthly statement credit in the month that it was intended. For example, if you make an eligible purchase on the last day of the month, but PayPal doesn't process that transaction until the next day, the transaction date will reflect the next day’s date and the statement credit would be applied in the following month. To be eligible for this offer, your Card Account must not be canceled or past due at the time of statement credit fulfillment. Statement credits may be reversed if the eligible purchase is returned. Additionally, if American Express determines that you have engaged in abuse, misuse, or gaming in connection with the offer in any way or that you intend to do so, we may not credit the offer to, we may freeze the offer credited to, or we may take away the offer from your Account. If a charge for an eligible purchase is included in a Pay Over Time balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.

What products are eligible for the monthly PayPal Statement Credits? American Express Basic U.S. Consumer Platinum Card Members are eligible to receive these statement credits.

Do I need to enroll to receive the statement credit? No enrollment is required through American Express. Simply add your Platinum Card to your PayPal account and select your Platinum Card when you checkout with PayPal.

When will I start to earn the PayPal credits? Eligible Platinum Card Members will begin earning monthly statement credits for eligible PayPal purchases beginning January 1, 2021 through June 30, 2021.

If my monthly purchases made with PayPal are less than the monthly credit amount will the remainder be applied as a credit to my account? You will only receive a statement credit for each eligible charge on your account up to the maximum amount of $30 per month.

Where can I use my PayPal account? PayPal is accepted at millions of merchants across the U.S. wherever you see the PayPal button at checkout.

Are transactions made outside of the U.S. eligible for PayPal credits? All transactions must be made in USD at U.S. merchants with a U.S. PayPal account.

Will I still receive Membership Rewards™ points if I use my PayPal account at check out? Yes, you will still receive all eligible American Express rewards for your purchase.

Is my American Express account information secure using PayPal? Yes, PayPal keeps your Platinum Card details private from the merchant. All you need is your PayPal username and password to pay at checkout.

Is it free to create and use my PayPal account? There is no cost associated with your PayPal account, and there is no additional charge for making a purchase with your PayPal account.