American Express Careers Site

Working safely during Covid-19

Throughout the global health crisis, our top priority has been to ensure our colleagues feel secure in their jobs and have the flexibility and resources they need to stay safe, healthy and productive.

How we’re meeting the moment

The implications of Covid-19 have been challenging, but American Express is working every day to help our colleagues continue their work, without compromising their health, safety or well-being.


Remote Recruitment


All hiring processes will remain remote. This includes applications, interviews, internships, other student opportunities and all recruitment experiences.


Hybrid Work Model

#TeamAmex is working from home until it’s safe to return to office. We are regularly evaluating global conditions, and when we feel the time is right, we will implement a new hybrid model of working.


Support Resource

We're enabling our colleagues to work smarter together, all while providing programs and benefits that support their mental, physical, emotional and financial well-being.

How we’re backing #TeamAmex through the Covid-19 crisis

Since the beginning of the pandemic, we have worked to provide our colleagues with the security, flexibility and resources needed to stay safe, healthy and productive. In 2020, we created a Covid-19 task force to develop protocols and guidelines to protect our colleagues’ health and safety. With these actions, our colleagues around the world have been able to focus on what is most important—staying healthy, being safe and caring for their loved ones—while continuing to support our customers.

Holistic Well-Being

We expanded our extensive health benefits and well-being programs to provide virtual counseling, wellness coaching, meditation classes, exercise programs and more to help colleagues cope with the challenges and stress of the pandemic.

Work Culture

Many things have changed but our commitments to each other and the strong relationships we've built have not. We make it a priority to give colleagues the space and support they need to collaborate and stay connected - no matter where we’re working from.

Interested in learning more about how American Express is responding to COVID 19?
Explore how we are backing our customers and communities on the American Express COVID-19 hub.