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Omni Tucson National Resort

At Your Service: American Express Travel Consultants Help Curate Your Next Stay

American Express Travel is your first destination for service. And one of the most popular American Express Platinum Card® travel benefits is 24/7 access to our travel consultants, who are always available to help you plan a trip near or far — and to assist you during that travel. Our consultants comprise a broad range of travel expertise: they share with you a love of travel, and they are committed to helping Card Members maximize their American Express travel benefits. We polled a handful of our own helpful American Express Travel consultants about their favorite experiences with Fine Hotels + Resorts® and The Hotel Collection, through the lens of delivering — and receiving — exemplary service. Here’s a short list with their American Express-approved insider tips to tuck into your carry-on.

Don’t Forget To

“Follow properties on social media to get first-hand updates, especially during COVID-19.” 
— Simona

Don’t forget to pack

“A bungee cord with clips for hanging clothes, as there are never enough hangers in the closets. And a ‘go bag’ — a fully packed bag of ancillary items to pop into your luggage — with ear plugs, eye mask, blow-up pillow, dirty laundry bag, packing cubes.” — Kristin

Don’t forget to pack

“Aromatherapy oils. Lavender and tea tree oil can solve a lot of ailments, and peppermint oil is great with aloe for soothing a sunburn.”
 — Amelia

Don’t Forget To

“Download the Amex app, for quickly locating lounges in airports, and to review offers and ensure you’re getting the most value from your Platinum Amex hotel benefits”— Kristin

Don’t Forget To Pack

“An extra copy of your passport and lip balm, especially for drier regions.”— Peter

Don’t Forget

“To research best rooftop bars to see the sunset on day one. It’s always a spectacular experience and a great way to begin.” — Mike

Don’t Forget

“To set aside a day to experience the area as a local would." — Tony

Don’t forget to pack

“A list of restaurants, cafés, and pubs that Anthony Bourdain once visited.” — Roberto

“A good book. And for international travel, a universal charger, so you can keep your translator app ready to go. Taking the time to speak in another person’s language goes a long way.” — Gregorio

Featured in this Article

25 Properties
Omni Hotels & Resorts
Omni Tucson National Resort
Tucson, Arizona US
Dorchester Collection
Hotel Bel-Air
Los Angeles, California US
Four Seasons Hotels and Resorts
Four Seasons Residence Club Aviara
Carlsbad, California US
MGM Resorts International
Delano Las Vegas
Las Vegas, Nevada US
MGM Resorts International
SKYLOFTS at MGM Grand
Las Vegas, Nevada US
Wynn Las Vegas and Encore
Las Vegas, Nevada US
Aman
Amangani
Jackson, Wyoming US
Aman
Amangiri
Canyon Point, Utah US
Relais & Châteaux
Dunton Hot Springs
Dolores, Colorado US
Four Seasons Hotels and Resorts
Four Seasons Resort Orlando at Walt Disney World Resort
Lake Buena Vista, Florida US
Noble House Hotels & Resorts
Little Palm Island Resort & Spa
Little Torch Key, Florida US
The Leading Hotels of the World
The Brazilian Court Hotel
Palm Beach, Florida US
Hilton Hotels & Resorts
Hilton Hawaiian Village Waikiki Beach Resort
Honolulu, Hawaii US
Fairmont
The Fairmont Kea Lani, Maui
Wailea, Hawaii US
Hyatt Regency
Hyatt Regency Maui Resort & Spa
Lahaina, Hawaii US
Conrad Hotels & Resorts
Conrad Osaka
Osaka, Japan
Banyan Tree Hotels & Resorts
Banyan Tree Samui
Koh Samui, Thailand
Belmond
Palacio Nazarenas, A Belmond Hotel, Cusco
Cusco, Peru
The Leading Hotels of the World
Chable Yucatan
Chochola, Yucatán MX
Four Seasons Hotels and Resorts
Four Seasons Hotel Firenze
Florence, Italy
The Luxury Collection
The Gritti Palace, a Luxury Collection Hotel, Venice
Venice, Italy
The Leading Hotels of the World
Le Sirenuse
Positano, Italy
The Ritz-Carlton
Hotel Arts Barcelona
Barcelona, Spain
Shangri-La Hotels and Resorts
Shangri-La Paris
Paris, France
Fairmont
Hamilton Princess & Beach Club, A Fairmont Managed Hotel
Hamilton, Bermuda
Four Seasons Washington, D.C.
Spotlight Hotel
American Express: Don't Live Life Without It