What safety and cleaning standards has American Airlines introduced as part of its Clean Commitment?
In order to make air travel safer and as part of its Clean Commitment, American Airlines has installed HEPA filters on all mainline and most regional aircraft, established a mask mandate, installed commercial-grade shields at service desks and counters, and provides enhanced cleaning of high-touch surfaces at the airport, including kiosks, ticket counters and seating areas. Onboard their planes, American Airlines uses an EPA-approved disinfectant to deep clean all areas of the passenger cabins and crew areas, including tray tables, seatbelt buckles, armrests, window shades, seatback screens, door and bin handles. Aircraft cabins are also treated with SurfaceWise®2 – a coating that provides enhanced protection by the sustained killing of 99.9% of viruses, including coronaviruses, on surfaces.
To enhance passenger safety and comfort, American Airlines began testing touchless technology throughout its Dallas-Fort Worth (DFW) terminals and select Admirals Club Lounges at the DFW airport. And for those checking bags, the airline has introduced a simple way to use the American Airlines app to print tags for bags, as well as the ability to interact with a virtual assistant or chat live with a live customer service representative.
For international travelers, American Airlines has expanded its acceptance of VeriFLY, which allows customers to upload their required travel documentation based on their travel destination, including any COVID-19 testing documentation. Additionally, AAdvantage® members can now redeem miles to order at-home COVID-19 testing kits. The pre-flight testing program covers nine countries and any U.S. city, state or territory that has COVID-19 travel restrictions.