Spend your day lounging in a premium cabana along a ocean-facing infinity pool.
Rooms and suites are spacious with floor-to-ceiling windows and balconies with views of the ocean or the gardens. Décor is beach-chic with streamlined wood furniture, pillow-top mattresses, premium linens, and tile bathrooms with rain showers. Select suites offer an outdoor plunge pool.
The Sushi "n" Raw Bar fuses Japanese cuisine with Caribbean ingredients. Savor a coffee or a cocktail at El Paseo. Enjoy a gourmet breakfast buffet or lunch at La Cocina.
Unwind by one of three infinity pools. The Cenote Spa features a man-made cenote whirlpool housed in a dark stone room. The spa includes a lap pool, hydrotherapy room, steam room, sauna, beauty salon, and fitness center. Treatments incorporate Mexican plant extracts, such as the Cenote Massage with cocoa, aloe, and maguey honey.
Stroll along downtown’s Quinta Avenida. Visit Tulum’s Mayan ruins, a UNESCO World Heritage site. Snorkel or scuba dive in the Caribbean. Take a day trip to a traditional cenote for a fresh-water swim. Hop on a ferry to Cozumel Island.
1a Avenida Esquina Calle 26. Playa del Carmen, Quintana Roo 77710 Mexico
Cancún International Airport.
1. The Hotel Collection: The Hotel Collection benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Members, Platinum Cards and Centurion® Members (Delta SkyMiles® Gold Members and Platinum Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of onsite credit varies by property; the onsite credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain onsite credits (e.g., spa). Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay); back-to-back stays within a 24-hour period at the same property are considered one stay. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Credits are applied at check-out in USD or the local currency equivalent. Participating properties and benefits are subject to change.
2. 2X Membership Rewards Points: Membership Rewards-enrolled Card Members get at least 1 Membership Rewards® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express® Card. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express Card. Corporate Card Members are not eligible for the additional point. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
3. 5X Membership Rewards Points: You will get one point for each dollar charged for an eligible purchase on your Platinum Card® or Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals and cruise, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card® or Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. For Business Platinum Card Members, extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant's code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. See membershiprewards.com/terms for the Membership Rewards program terms and conditions or to learn the benefits associated with the Additional Card(s) you choose, please call the number on the back of your Card. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions or such suppliers.
4. Pay with Points: To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude car reservations and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
American Express Travel Related Services Company, Inc., is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our travel counselors. For more information visit www.americanexpress.com/travelterms. California CST#1022318; Washington UBI#600-469-694; Iowa TA#669
© American Express.