American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express
United StatesChange Country
We recommend that you check any requirements or restrictions that may impact your travel, both prior to any cancellation deadlines and your date of travel, as policies are constantly changing. For more information, please visit our COVID-19 travel hub. A number of hotel brands have made the difficult decision to temporarily cease operations in the interest of health and safety. For information regarding specific property closures, we kindly ask you visit the hotel’s website or call the property directly for the latest updates.
Grand Hyatt Playa del Carmen Resort
View Photos
Grand Hyatt
Playa del Carmen, Quintana Roo MX

Grand Hyatt Playa del Carmen Resort

View Photos
Contemporary beachfront getaway.

Tucked away on the beach in the heart of downtown, the modern Grand Hyatt Playa del Carmen Resort offers sunrise views over the Caribbean, close proximity to bustling Quinta Avenida, three infinity pools, and spacious, airy accommodations.

Insider Tip

Spend your day lounging in a premium cabana along a beach-facing infinity pool.

Where You’re Staying

Rooms and suites are spacious with floor-to-ceiling windows and balconies with views of the ocean or the gardens. Décor is beach-chic with streamlined wood furniture, pillow-top mattresses, premium linens, and tile bathrooms with rain showers. Select suites offer an outdoor plunge pool.

Where to Dine

The Grill at 1-26 specializes in grilled seafood and meat dishes, while the Sushi "n" Raw Bar fuses Japanese cuisine with Caribbean ingredients. Savor a coffee or a cocktail at El Paseo. Enjoy a gourmet breakfast buffet or lunch at La Cocina.

Where to Relax

Unwind by one of three beachside infinity pools. The Cenote Spa features a man-made cenote whirlpool housed in a dark stone room. The spa includes a lap pool, hydrotherapy room, steam room, sauna, beauty salon, and fitness center. Treatments incorporate Mexican plant extracts, such as the Cenote Massage with cocoa, aloe, and maguey honey.

Worth Experiencing

Stroll along downtown’s Quinta Avenida. Visit Tulum’s Mayan ruins, a UNESCO World Heritage site. Snorkel or scuba dive in the Caribbean. Take a day trip to a traditional cenote for a fresh-water swim. Hop on a ferry to Cozumel Island.

Culinary Classes
Restaurant and/or Bar
Spa On-Site
Fitness Center On-Site
Pool On-Site

1a Avenida Esquina Calle 26. Playa del Carmen, Quintana Roo 77710 Mexico

Cancún International Airport.

Remember, Gold and Platinum Card Members staying 2+ nights receive:
  • $100 hotel credit to spend on qualifying dining, spa, and resort activities
  • A room upgrade at check-in, when available
Unique Amenity

Book Online at
Gold Card Members
2X Membership Rewards points on prepaid bookings.2
Platinum Card Members
5X Membership Rewards points on prepaid bookings.3
Pay with Points
You can use Membership Rewards® Pay with Points for all or part of your prepaid stay.4
Check Availability
Or Gold Card Members can call 1‑877‑227‑5819 and Platinum Card Members can call 1-800-525-3355 to book this hotel and receive their benefits from The Hotel Collection.
American Express: Don't Live Life Without It