Contact Us
General Card Information
General Card Information
Membership Rewards®
Membership Rewards®
American Express Credit Card
The Platinum Card Service: 2277 2233
Explorer Credit Cardmember Hotline: 2277 2005
Platinum Assist: 2277 2028
Blue Cash Credit Cardmember Hotline: 2277 1688
I.T Cashback Cardmember Hotline: 2277 1688
Gold Credit Cardmember Hotline: 2277 1688
Credit Cardmember Hotline: 2277 2818
American Express Credit Card
The Platinum Card Service: 2277 2233
Explorer Credit Cardmember Hotline: 2277 2005
Platinum Assist: 2277 2028
Blue Cash Credit Cardmember Hotline: 2277 1688
I.T Cashback Cardmember Hotline: 2277 1688
Gold Credit Cardmember Hotline: 2277 1688
Credit Cardmember Hotline: 2277 2818
American Express Corporate Card
General Information : 2277 1095 (Monday to Friday 8:30am – 7:00pm, except public holidays)
Program Administrator Hotline : 2277 1095 (Monday to Friday 8:30am – 7:00pm, except public holidays)
Corporate Green / Gold Cardmember Hotline : 2277 1088
American Express® Classic / Elite Corporate Cardmember Hotline: 2277 1088
American Express Corporate Card
General Information : 2277 1095 (Monday to Friday 8:30am – 7:00pm, except public holidays)
Program Administrator Hotline : 2277 1095 (Monday to Friday 8:30am – 7:00pm, except public holidays)
Corporate Green / Gold Cardmember Hotline : 2277 1088
American Express® Classic / Elite Corporate Cardmember Hotline: 2277 1088
Online Services
Online Services
Global Assist Hotline
Global Assist Hotline
Emergency Contacts
Has your Card been lost, stolen or
damaged?
Log in to Amex HK App “Account” page and
tap on “Replace a Card” to submit the application. Alternatively, you may
contact customer service hotline at 2811-6122 for assistance.
Moving to Hong Kong
You can retain your existing Cardmembership status in Hong Kong by applying for a new Card online. Visit here for details.