Autopay – payment is made by direct transfer from your bank account. To obtain the Autopay Authorization Form, call our Cardmember Hotline or click here to download the form.
Enroll in Autopay service for the following merchants and enjoy the convenience. Please click below to download the merchant autopay form, or call the number on the back of your Card for assistance.
- Chubb Insurance Hong Kong Limited
- Hutchison Global Communications Limited (HGC)
- Hutchison Telecommunications (Hong Kong) Limited (mobile bill)
- MetLife Hong Kong
- Oxfam Hong Kong
- Pacific Internet (HK) Limited (PACNET)
- SmarTone Mobile Communications Limited
- Telecom Digital Service Limited (mobile bill)
- The China Club
Paybill – settle your bill from your pre-registered bank account. Please log in to your Online Service Account to register your bank account. Terms and Conditions apply.
Card Direct – make direct transfer from your bank account to settle your bill by calling our Card Direct Service Hotline 2277 2160. To enroll, call our Cardmember Hotline.
Pay by ATM, Internet Banking and Phone Banking1 – transfer funds from your HSBC/ Hang Seng Bank savings/current account to settle your bill by ATM; or visit www.hsbc.com.hk2 and www.hangseng.com.hk2; or call the HSBC Hotline to transfer funds.
Payment By Phone Service (PPS)1,2 – please call 18031 for payment. The merchant code is “14”. For more details, please call 90000 222 329.
1 Please make your payment at least one working day ahead of the payment due date.
As some payment methods may require more processing time, we encourage you to pay your bills early to avoid incurring late fee and interest charges. Different payment channels have different cut-off times and the cut-off time is at the discretion of each such payment channel. Please ensure that American Express receives your payment before payment due date to avoid incurring late fee and interest charges.