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General Card Information
Membership Rewards TM
American Express Credit Card
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Online Services
Global Assist Hotline
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General Card Information
2277 1010
Membership Rewards
TM
2277 2150
American Express Credit Card
Platinum Assist: 2277 2028
Blue Cash Credit Cardmember Hotline: 2277 1688
American Express I.T Cashback Card Cardmember Hotline: 2277 1688
Gold Credit Cardmember Hotline: 2277 1688
Credit Cardmember Hotline: 2277 2818
Cathay Pacific Elite Credit Cardmember Hotline: 2277 2228
Cathay Pacific Credit Cardmember Hotline: 2277 2238
Cheung Kong Cardmember Hotline: 2277 2180
American Express Charge Card
The Platinum Card Service: 2277 2233
Peninsula Gold Cardmember Hotline: 2277 3300
Gold Cardmember Hotline: 2277 1888
Cardmember Hotline: 2277 1010
American Express Business Card
Gold Business Cardmember Hotline: 2277 1188
Business Cardmember Hotline: 2277 1188
Online Services
2277 1468
Global Assist Hotline
(852) 8206 8301
Farrington American Express Travel Services
3121 3121
American Express Merchant Services Merchant Services Hotline: 2277 2277
Authorisation Hotline: 2277 1000
POS Terminal Helpdesk: 2277 2100
Emergency Contacts
Has your Card been lost or stolen? Relax and let us sort out the details.
2811 6122
Frequently asked questions
Can I email American Express with my question?
I've forgotten my password or User ID. What do I do now?
How do I update my contact details online?