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General Card Information
Membership Rewards TM
American Express Credit Card
American Express Charge Card
American Express Business Card
Online Services
Global Assist Hotline
American Express Merchant Services
General Card Information
2277 1010
Membership Rewards
TM
2277 2150
American Express Credit Card
Platinum Assist: 2277 2028
Blue Cash Credit Cardmember Hotline: 2277 1688
American Express I.T Cashback Card Cardmember Hotline: 2277 1688
Gold Credit Cardmember Hotline: 2277 1688
Credit Cardmember Hotline: 2277 2818
Cathay Pacific Elite Credit Cardmember Hotline: 2277 2228
Cathay Pacific Credit Cardmember Hotline: 2277 2238
Cheung Kong Cardmember Hotline: 2277 2180
American Express Charge Card
The Platinum Card Service: 2277 2233
Peninsula Gold Cardmember Hotline: 2277 3300
Gold Cardmember Hotline: 2277 1888
Cardmember Hotline: 2277 1010
American Express Business Card
Gold Business Cardmember Hotline: 2277 1188
Business Cardmember Hotline: 2277 1188
Online Services
2277 1468
Global Assist Hotline
(852) 8206 8301
American Express Merchant Services Merchant Services Hotline: 2277 2277
Authorisation Hotline: 2277 1000
POS Terminal Helpdesk: 2277 2100
Emergency Contacts
Has your Card been lost or stolen? Relax and let us sort out the details.
2811 6122
Frequently asked questions
Can I email American Express with my question?
I've forgotten my password or User ID. What do I do now?
How do I update my contact details online?
