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American Express Safekey® Extra Safe Online Shopping

Important steps to enhance your card security

Secure online shopping with American Express SafeKey®

What is American Express SafeKey?

Your account  is already protected by  American  Express against theft and fraud every time you shop online. American Express SafeKey has been introduced to further enhance online transaction security. It is an added security measure to safeguard your online purchases for your peace of mind.

Beginning October 2013 you will be required to enter a One-Time Password (OTP) when making online purchases at participating merchants that display the American Express SafeKey logo on their websites.

How does it work?

American Express SafeKey is an added security measure for online Card transactions. It only applies to participating online merchants certified by American Express. When making online purchases at these merchants, a One-Time Password (OTP) will be sent to you to authenticate each transaction. You will receive this OTP via SMS and/or Email using the contact details you have put on the records for your American Express Card.

Do I need to register for SafeKey?

SafeKey is easy and it is free. You are automatically registered for SafeKey and do not need to take any additional action to take advantage of this online security benefit. When you checkout at participating SafeKey merchants, an OTP will automatically be sent to your mobile phone number and/or Email address as per our records. As always, please ensure you keep your mobile phone number and e-mail address updated with American Express for all of your primary, additional and supplementary Cards. However, if you are shopping at a participating SafeKey merchant and need to update your mobile phone number or e-mail address, you can do so by a updating your contact details during checkout in a few simple steps to get an OTP sent to your updated contact details in real time for that transaction.
Supplementary cards applies to Personal Cards only and are not applicable for Corporate Cards.

For more information on American Express SafeKey, click here for the FAQs.

Terms and conditions apply.

What are the benefits?

tick Enhances Card security
tick Easy and Hassle-Free
tick Additional verification for added peace of mind