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Card fraud is a serious issue concerning your business, and one that we take very seriously. Should your business start accepting American Express Cards, you’ll be reassured to know that we routinely contact a Cardmember if we spot any activity on their Account that we consider unusual. However, there are steps we advise you to take to help us prevent a fraudulent transaction from ever getting that far.

You do your part.

First, make sure you and your staff are familiar with our security procedures from day one. If you offer e-commerce to your customers, please ensure your website registration and checkout areas are secure and encrypted. Only dispatch goods to the address that the Cardmember's Card is registered at, and always obtain signed proof of delivery. If in doubt, you can always call us.

We’ll do our part.

We have information and resources to help you minimize the risk of fraud at your company. American Express offers a variety of fraud prevention tools which may enable Merchants to reduce fraud. Contact you American Express Representative for more information.

Together, we’ll beat fraud.

At the end of the day, if you have a feeling something isn’t right, you can always check it with us, and a quick call to Authorizations is all it takes. Available 24-Hours a day, we’ll help you make the decision about whether to proceed with a transaction, or not.

Want to welcome American Express?

Call us now at on 2277 2277 (Monday to Friday, 9:00am-6:30pm) (except public holidays).

Alternatively, you can complete our short enquiry form and we’ll be in touch soon.

Ready to accept
American Express?

Simply complete our short enquiry form, and we'll be in touch soon.

Need to know more?

Contact our Merchant Services Hotline now.