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Shangri-La Golden Circle - Jade membership

Enrolment ends 31 March 2021.


The Golden Circle philosophy is simple: a continual improvement to create unforgettable experiences for you, our most valued guest. 

Complimentary Shangri-La's Golden Circle Jade membership brings access to a host of special benefits at any Shangri-La hotel, resort, Kerry hotel, Traders hotel, or Hotel Jen around the world. 

The normal requirement to earn this status is waived for Platinum Cardmembers (usually at least 10 stays or 20 nights in a calendar year).


Shangri-La Golden Circle Jade benefits include:


  • Priority upgrade to the next available best room category, if the reserved room type is not available at check-in.

  • 11am early check-in1 / 4pm late check-out1

  • Complimentary breakfast at the Café Restaurant
  • Guaranteed room availability for reservations made 72 hours in advance with priority waitlist2

  • Earn Golden Circle Award Points with 25% bonus at any Shangri-La hotel, Resort, Traders hotel, Kerry hotel or Hotel Jen



  • Priority check-in and check-out at an exclusively designated area

  • Pre-registration for easy check-in

  • Personal preference including bed and pillow type

  • Choice of 3 welcome amenities

  • Free local calls from your room

  • Cash advance of US$250 per stay
  • Bonus Golden Circle Award Points for each eligible stay

Enrolment in the Shangri-La Golden Circle Jade Membership programme is required. Effective 1 April 2021, Shangri-La’s Golden Circle Jade membership will no longer be a benefit of the Platinum® Card. Cardmembers can visit to enrol in the benefit. Cardmembers who are enrolled in Shangri-La’s Golden Circle Jade membership as of 31 March 2021, will continue to have access to this benefit in line with the expiry date set out within your Golden Circle Membership, which can be found by logging in to your membership account at Alternatively Cardmembers can contact Shangri-La by telephone at or visit the Shangri-La app to confirm their membership expiry date.


Already an existing Platinum Cardmember?

To reserve your next stay and receive your exclusive Shangri-La Golden Circle Jade Membership benefits, simply contact your Platinum Travel Service on +44 (0) 1273 576 454.

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Not a Platinum Cardmember?

Apply now.

Important Information before you apply:

International Currency Card products are only available to existing American Express customers with more than six months of membership. Product and country of residence restrictions apply. You and any Supplementary Cardmembers must be over 18 years of age. American Express International Currency Cards are serviced in English. Please note, ICC cards are not offered to residents of the USA, Singapore, the European Union (UK exempt) and some other excluded countries. Visit your local American Express website for full details on products available in your country of residence at If you'd prefer a Card without any rewards, other features or a Cardmembership fee, an alternative option is available – the Basic Card.

American Express adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standard Board.