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In the event that your American Express Dollar or Euro Charge Card is lost, stolen or damaged, you can call American Express immediately at any time, day or night and we'll arrange to send you a replacement as quickly as possible, usually within 48 hours.
Please contact our Customer Services team: +44 (0) 1273 868 900
Once the loss is reported, your liability for fraudulent use of the Card is limited to US$/€50. If you are travelling abroad and wish to have a Card sent to you, we can arrange for a replacement Card to be waiting for you at the nearest American Express Travel Service Location or to be delivered to you in person*. To find the American Express Travel Service Location closest to you, use the Travel Service Locator.
* Not all services available at all locations
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American Express International US Dollar Cards and Euro Cards are serviced in English.
Please note, they are not offered in the USA to USA residents. Visit our USA website. US Dollar Cards are also issued from Latin America and the Caribbean.
We are unable to accept applications through this site from people whose main residence or payment bank is in Singapore. If your main residence is in Singapore or your payment bank is in Singapore and you are interested in applying for an International Currency Card, please contact Customer Services.
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