Frequently asked questions

Coronavirus (Covid-19) Travel Disruption Advice


Please click here for detailed guidance & FAQs about travel disruption relating to Coronavirus (COVID-19). If you need to
cancel, postpone or refund your trip, you should contact your airline or travel provider in the first instance.


If you are an American Express® International Corporate Cardmember, please click here.


Know Your Customer - Frequently Asked Questions


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