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How to use ePrepaid

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Quick sign up

Fill in your details to set up your ePrepaid Card Account with no paperwork or fees.

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Load funds

Load just what you need in your ePrepaid Card Account from your Net Banking account or Debit Card.

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Pay online with the security of American Express without exposing your bank account or Debit Card details.

Fast and easy to set up

It's really easy to set up an ePrepaid Card Account. You can do it in minutes, with no paperwork and no fees to set up, maintain or use your Card Account*.

Here's how:

  • Complete a simple online request form.
  • Load funds from your Net Banking account or a Debit Card.
  • Register your ePrepaid Card Account online to get your Card Account number and User ID
  • Start shopping with just a User ID and Password at over 7000 websites that accept American Express in India.

*subject to your application being approved.

Don't expose your bank account or debit card online

Just load the funds you need (maximum limit Rs 10,000 per month) on your ePrepaid Card Account and use it to complete your online purchases - without exposing your Bank Account or Debit Card details online at various websites.

Fast and easy to use

To make swift and easy payments:

Make sure to look for the payment option at our partner websites. Use just your ePrepaid User ID and a One Time Password (OTP) to complete the transaction at over 7000 partner websites.

If the above option is not available, please make the payment by entering your 15-digit ePrepaid Card Account Number and other details under the ‘American Express Card’ payment option.

Easy to reload

Use a Net Banking account or a Debit Card to easily load funds on your Card Account and transfer funds up to Rs 10,000 per month, whenever you need to.

Online Card Account management

Manage your online spending with access to your ePrepaid Card Account balance and transaction history. Further, ePrepaid alerts to your mobile phone or e-mail address will help you monitor your Card Account activity and let you know when it's time to reload funds.

World-class customer service

ePrepaid is backed by world-class customer service from American Express. You have easy access to online help from our website. Also, you can call our Customer Service at 000-800-440-2332 (Monday-Friday; 9 am to 7 pm), within India, in case you need assistance with ePrepaid Card Account.