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Welcome to the Help Centre

How do I redeem or transfer my Membership Rewards points?

Redeeming your Membership Rewards points is easy.

Your points give you access to an exciting range of rewards*. 

  •  Redeem your points for eVouchers and shop instantly with INSTA Rewards. 
  •  Pay off purchases from your online statement with Select and Pay with points or      - 
  • Discover our selection of market leading Gift Card partners. 

Visit the Membership Rewards Catalogue


Transferring your points to a participating frequent flyer partner programme or frequent guest programme is easy. In order to transfer your Membership Rewards points to a participating Frequent Flyer Programme or Frequent Hotel Guest Programme, you first need to register* your Frequent Flyer Number with us by calling our 24x7 Membership Services Helpline. You can link accounts anytime and there is no limit to the number of partners you can link with. Please allow up to 14 days for us to verify your account. You can then transfer your Membership Rewards points to your Frequent Flyer Account online.

*This service is not applicable for Cardmembers enrolled in Non Frequent Traveller option.