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Welcome to the Help Centre

How can I activate my Card?

You can activate your Card using any of the following ways:

  • For new Cards:
    1. American Express App
    - Download the American Express® App
     - Enter your Card details
    - Create a user ID and password
    - Set a PIN of your choice and activate your Card

    2. American Express Online Services
    - Register for Online services at americanexpress.com/in/activate
     - Set a PIN of your choice and activate your Card
    - Download the American Express App to manage your Card Account

    3. American Express helpline
    - Call the helpline number
    - Follow the prompts to set a PIN of your choice and activate your Card
    - Register for Online Services at americanexpress.co.in. or via the App

 

  • For renewal or replacement Cards:

Unless you have requested a new PIN, your existing PIN is still valid for this Card. However, you need to ACTIVATE your Card before the first use through any of the following methods:

 

1. American Express App
- Download the American Express® App
 - If you already have the Amex App, log in and go to ‘Account’ tab and select ‘Activate and Add Card to your Account’ option

2. American Express Online Services
- Register for Online services and activate your Card at americanexpress.com/in/activate
 
3. American Express helpline
- Call the helpline number and follow the prompts to activate your Card
- Register for Online Services at americanexpress.co.in. or via the App

 

If your Card is a Replacement Card and you have requested for a new PIN along with the replacement request, then please select a 4-digit PIN of your choice and ACTIVATE your card before first use using the above channels.