You can dispute a charge by
A. Using your Online Account. Click here to log in to your Account and raise a dispute.
B. Calling Customer Care
Before you do so, you can check the below :
- It can be helpful to contact the merchant if you notice an incorrect charge; this is often the fastest way to resolve an issue.
- Please keep in mind, you cannot dispute a Pending Charge, so please raise a dispute or contact us when the transaction is posted to the account.