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Welcome to the Help Centre

What is the important payment related information I need to know?

  1. Payments to the Card account can only be made from a bank account in the primary Card Member’s name.
  2. Payments made to an India-issued American Express Card held by a non-resident of India must be made through an NRE/NRO account in the primary Card Member’s name.
  3. American Express is not obligated to process, nor provides any guarantees/warranties for any payment made by a Card Member through a payment aggregator that does not appear on the American Express website or App.