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Welcome to the Help Center

Products & Services

Know more about the products and services provided by American Express.

Frequently Asked Questions

Do I need to be a card member to purchase insurance?

Do I need to submit a proof of current address for applying for a Credit Card?

Do I need to submit two separate documents for proof of identity and proof of address?

Does American Express® provide doorstep banking services ?

How can I setup a recurring payment?

How do I register for an online services account?

How do I report a lost, stolen or damage Card?

How long does it take to obtain an American Express Card?

Is there any relaxation to apply for a Credit Card without officially valid documents?

What is the time interval for periodic updation of KYC?

What should I do if my complaint is not resolved for over a month?

Where do I contact American Express?