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Frequently Asked Questions
Welcome to the Help Center
Know more about the products and services provided by American Express.
Do I need to be a card member to purchase insurance?
Do I need to submit a proof of current address for applying for a Credit Card?
Do I need to submit two separate documents for proof of identity and proof of address?
Does American Express® provide doorstep banking services ?
How can I setup a recurring payment?
How do I register for an online services account?
How do I report a lost, stolen or damage Card?
How long does it take to obtain an American Express Card?
Is there any relaxation to apply for a Credit Card without officially valid documents?
What is the time interval for periodic updation of KYC?
What should I do if my complaint is not resolved for over a month?
Where do I contact American Express?