Navigating to Payments

Once logged in, there are multiple ways to access Payments¹ information. 

1. You can use the secondary tabbed navigation to access Payments information.

2. Within your dashboard, you will see a Payments summary across all locations settles over the last 7 days. The summary table will display the Submission² Amount, Discount Amount, and Fees & Incentives during that time period.

3. Clicking "See All Payments" will allow you to view Settlements, Submission, Adjustments & Chargebacks³ , Transaction Types, and more.

Note: For newly enrolled users, payments data will be available within four hours.

1. Settlements: The amounts paid to you by American Express (i.e. the total of your submissions after deducting the discount amount, fees, and any other chargebacks.)

2. Submissions: The total amount of transactions on American Express Cards recieved by you for a given period of time and submitted to American Express

3. Adjustments & Chargebacks: Includes chargebacks and any other deductions that have been taken from your submissions, such as no-reply chargebacks or fees