Delhi Duty Free

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American Express Terms and Conditions


  • This offer is open to American Express® Centurion Card; American Express® Platinum Card; American Express® Gold Card; American Express® Platinum ReserveSM Credit Card; American Express® Platinum Travel Credit Card; Everyday Spend American Express® Gold Credit Card, American Express® Gold Credit Card; American Express Membership Rewards® Credit Card issued by American Express Banking Corp. in India.
  • The offer is not valid for American Express Consumer Co-branded Cards (Jet Airways American Express® Platinum Credit Card & American Express PAYBACK® Credit Card) issued by American Express Banking Corp. in India.
  • The offer is not valid for American Express Corporate Cards issued by American Express Banking Corp. in India or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards ") issued in India.
  • To receive these offers, purchase should be charged in full to the American Express Card. No cash alternative is available
  • This offer is applicable at service establishment(s) accepting American Express issued cards only and shall be valid for the period mentioned in the offer.
  • These offers are being made purely on a “best effort” basis. Card members are not bound in any manner to participate in these offers and any such participation is purely voluntary
  • American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Card members under these offers. Any disputes with regard to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever with regard to the same
  • American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Card member under these offers. American Express reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice
  • Nothing expressed or implied in the program shall in any way waive or amend any of the terms and conditions of the existing Card member agreement with the Card issuer
  • Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in the state of Delhi only
  • American Express reserves the right at any time without prior notice to add/ alter/ modify/ change all these Terms & Conditions or to replace wholly, or in part, the Offer by other Offers, whether similar to this Offer or not, or to withdraw it altogether.


DDFS Offer Terms and Conditions


  • Spend INR 9500 or above (per transaction) during the offer period at the participating list of Delhi Duty Free Outlets and get 1000 Bonus Membership Rewards® Points.
  • This offer can be availed multiple times during the offer period and is also applicable on supplementary cards.
  • The offer is valid from 12th July 2019 till 12th September 2019.
  • List of participating outlets as below:
  • Delhi Duty Free Arrival Stores
  • Delhi Duty Free Departure Stores
  • Delhi Duty Free Boutique Stores at Departure:
  1. Mont Blanc
  2. Hugo Boss
  3. Armani Exchange
  4. Swarovski
  5. Victoria Secrets
  • The offer is valid on the transaction amount inclusive of taxes.
  • Cardmembers need to spend in Rupees i.e., INR 9500 at the participating outlets to qualify for the offer.
  • American Express will be using its various communication channels to promote the said offer. In case cardmembers have opted out of marketing communications they shall not receive any communication related to this offer. American Express will not be responsible in case Cardmember do not receive offer communication for the reason stated above.
  • Any transaction cancelled /reversed during the offer period will not be eligible for Bonus MR points
  • The Bonus Membership Rewards® Points will get credited to Cardmember’s account by American Express within 5 working days from date of transaction.
  • American Express or DDF (individually or collectively) does not endorse any of the products or brands being offered under the Offer and will not accept any liability pertaining to the quality, delivery or after sales service of such products / service which shall be at the sole liability to the respective merchants. The exclusive offers/discounts under this Offer cannot be clubbed with any other offer or discount extended by the participating brands as part of any other arrangement.
  • All the existing offers, gifts, discounts etc., that are being offered can be availed by the American Express Cardmember over and above this exclusive offer as mentioned in the communication. All taxes as applicable will be borne by the Cardmember.
  • Pictures of products shown in the communication sent to the customer either through mails or advertised on our website, are representative only and may not bear a resemblance to the actual products. American Express or DDFS shall under no circumstances be responsible towards the same.
  • Offer is subject to availability of products / services and available at the sole discretion of DDFS/ American Express.
  • Under no circumstance will the offer/discount being offered under this Offer be settled with cash in lieu by American Express or by DDFS.
  • All government levies like GST, TDS and other applicable taxes shall be payable by the American Express Cardmember as applicable at the time the respective Offer were offered.
  • American Express and DDFS reserve the right to modify or change any of the terms and conditions applicable to this Offer at any time with/without prior notice to the American Express Cardmember.
  • Cardmembers may raise their queries to American Express pertaining to the Bonus Membership Rewards® Points offer before October 31, 2019.


Contest Terms and Conditions


  • This contest is open to cardmembers who have Spent INR 9,500 & above (during the campaign period). By entering into this contest, the winner stands a chance to win a pair of return Etihad Airways Business Class tickets to Paris. Notwithstanding anything contained herein, this contest is not open to employees of all American Express entities in India.
  • The spend has to be done in the participating Duty Free Stores and using eligible American Express Cards
  • In the event a Cardmember holds multiple cards, only one card per primary card member with spends above Rs 9,500 during the contest will be eligible for entry into the contest.
  • American Express will be using its various communication channels to promote the said contest. In case cardmembers are opted out of marketing communications they shall not receive any communication related to this offer. American Express will not be responsible in case Cardmember do not receive offer communication for the reason stated above.
  • Qualifiers (Cardmembers who have transacted above INR 9,500 at Delhi Duty Free Stores, during the campaign period) will have to respond to a contest question sent by American Express within the indicated timeline via SMS from the registered mobile number. 
  • The SMS will be sent in 90 days from the campaign end date (on/ before December 11, 2019).
  • Cardmembers who receive the SMS should submit their responses in three days from the receipt of the SMS.
  • Upon receipt of this information, American Express will capture the response via registered mobile number.
  • In case there is more than one correct answer, the winner will be selected basis a random selection in presence of American Express India appointed auditor.
  • Once American Express notifies the winner they will have to confirm back via SMS on their acceptance of the prize in 7 days from notification. In absence of a response in seven days, American Express will forfeit the prize and choose another winner.
  • The winners will be selected basis a Random selection in presence of American Express India appointed auditor.
  • In case, winner for any unforeseen reasons does not claim for the pair of Etihad Airways Business Class Tickets OR reject the winning prize then American Express will conduct the lucky drawn again for choosing the winner.
  • The winner will be announced in January 31, 2020.
  • Winner will be issued the winner letter from Etihad which would contain details of how to claim the prize.
  • The flight is valid on Etihad Airways operated flights only.
  • Flights must be taken within 6 months of the issuance of the winner letter.
  • Both tickets must be booked together, and travel must be together and on the same flight.
  • During peak times Etihad flights may be too full to accommodate the preferred dates hence two alternative dates of travel need to be provided. Even post that the flight is subject to availability and at least 4 weeks’ notice needs to be given to Etihad Airways to organize the flight.
  • Base fare and fuel surcharge will be borne by the airline, all other taxes as applicable to be borne by the winner.
  • Prizes must not be sold or auctioned.
  • Date or name changes are not permitted after ticket is issued.
  • Tickets are not upgradeable.
  • Not applicable on codeshare flights.
  • Any costs for onward or connecting flights not included in the prize must be booked independently
  • Mere participation through the SMS does not entitle the Cardmember to win the Prize.
  • The Prize is non-transferable, and no cash alternatives will be permitted. Winner or Winners must comply with all terms and conditions mentioned here.
  • The Prize must be accepted on an ‘as is’ basis.
  • American Express India also reserves the right to change the Prize at any time during the Contest.
  • By replying to the SMS, Cardmember accepts and agrees to be bound by these terms and conditions, including any amendments and modifications here to.
  • The distribution of Prize shall be at the sole discretion of the American Express India. Contestant/Winner may not substitute Prize for other items or exchange for cash. Prize shall be non-transferable.
  • American Express India or Delhi Duty Free Services shall not be responsible for any cost, expense or other liability whatsoever in relation to, arising from or connected with Prize or its quality. American Express India or Delhi Duty Free Services makes no representation as to the quality, suitability or merchantability; and extends no guarantee or warranty relating to Prize. American Express India or Delhi Duty Free Services shall not be responsible for any injury (including death), loss, damage or other consequence whatsoever arising from, suffered or incurred by any Winner from or in relation to Prize.
  • Cardmember shall be solely responsible for any costs and expenses incurred towards internet connection charges, e-mail transmission charges, data transfer (send/receive) charges, mobile connection charges or other incidental costs or expenses as may be applicable, inclusive or exclusive of any other service charges, applicable taxes, levies, duties, cess, etc. depending upon the service provider
  • Under no circumstances shall American Express India and/or its directors, employees, officers, affiliates or subsidiaries, be liable to the Cardmember
  • The decision of the American Express India will be final and binding with regard to the, declaration of Winner or Winners and Prize or Prizes and no correspondence, objection, complaints, etc. will be entertained.
  • American Express India does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the Contestant or furnish any reason or explanation for inclusion and, or, exclusion of any submission or the entry of a Contestant at any stage of the Contest.
  • In case of any queries related to the sweepstake offer, please feel free to call American Express on/ before Feb 15, 2020.