The Leela Terms & Conditions | American Express India

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American Express® Terms and Conditions

  • This offer is open to all American Express Cardmembers whose accounts are valid and in good standing. An American Express Cardmember ("Cardmember") for these Offers means a person holding a Card issued by American Express Banking Corp. in India.
  • This offer is not valid for American Express Corporate Cards issued by American Express Banking Corp. in India and/or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards ") issued in India.
  • This program is being offered by the participating service establishment only and shall be valid for the period mentioned in the offer.
  • The offer in this program will be fulfilled at merchant’s end only.
  • This offer is being made purely on a “best effort” basis. The Cardmembers are not bound in any manner to participate in this offer and any such participation is purely voluntary.
  • American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this offer. Any disputes with regards to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever regarding the same.
  • American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Cardmember under this offer. American Express reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.
  • Nothing expressed or implied in the program shall in any way waive or amend any of the Terms and Conditions of the existing Cardmember agreement with the Card issuer.
  • To receive this offer, purchase should be charged in full to the American Express® Card. No cash alternative is available.
  • Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in the state of Delhi only.

The Leela Terms and Conditions

  • Offer: 20% off on minimum order worth Rs. 3,500 and more with your American Express Centurion & Platinum Charge Cards.
  • Offer: 15% off on minimum order worth Rs. 2,500 and more with other American Express Cards.
  • Cardmember to place their order at respective hotel’s F&B team contact number.
  • Delivery charges to be added extra. Participating outlet specific policy mentioned below.
  • This offer is valid from 5th June, 2020 to 31st October, 2020.
  • The offer can be availed multiple times by the Cardmember during the offer period.
  • All disputes relating to billing, offer, services etc shall be resolved at the outlet level only.
  • The offer is valid only on a la carte menu in the restaurant.
  • Menus are only for the purpose of reference to select the order. The offer will be governed by American Express Terms and Conditions.
  • Minimum order amount will be exclusive of delivery charges & taxes.
  • The offer cannot be combined with any other offer or discount program (Zomato Gold, EazyDiner, Dineout etc).
  • Cardmembers can contact individual restaurants for queries pertaining to the offer.
  • Cardmembers are required to announce the offer at the restaurant before placing the order.
  • Cardmember to make the payment at the time of delivery via American Express Card through the GPRS machine or payment link sent by the outlet.
  • Participating Hotels:

Participating Hotel

Contact Details

Menu Links

The Leela Ambience Gurgaon

+91 9711619712 / 8448310714

https://www.americanexpress.com/content/dam/amex/in/services/Leela-Gurgaon-Menu.pdf

The Leela Palace New Delhi

011-39331234 / 011-39331350

https://www.americanexpress.com/content/dam/amex/in/services/Leela-Delhi-Menu.pdf

The Leela Palace Chennai

8939898337

https://www.americanexpress.com/content/dam/amex/in/services/Leela-Chennai-Menu.pdf

The Leela Palace Udaipur

+91 (294) 6701234

https://www.americanexpress.com/content/dam/amex/in/services/Leela-Udaipur-Menu.pdf

 

Outlet Specific Terms & Conditions

The Leela Palace Udaipur

  • Contact details:  +91 (294) 6701234
  • Timings – 1000 hours till 2100 hours
  • Estimated time of delivery is a maximum of two hours
  • There are no delivery charges

 

The Leela Palace Chennai

  • Contact details for delivery: 8939898337
  • Timing: 10am till 10pm
  • Delivery Radius: Within 5 kms.

 

The Leela Ambience Gurugram

 

The Leela Palace New Delhi

  • Contact details for delivery: 011-39331234 / 011-39331350
  • Delivery is available from 09:00 hrs to 20:00 hrs.
  • Cardmember is requested to inform the server if you are allergic to any ingredient.
  • A premium delivery charge of INR 800 is applicable (exclusive of taxes).
  • To confirm the order, Cardmember is requested to pay through the Secure Link sent to you via SMS.
  • Order will be confirmed once the payment is complete.
  • Hote will deliver the order in 3 hours from confirmation. Any change in time will be communicated via sms / whatsapp by the Hotel.
  • Hotel’s delivery agents are trained to follow safety protocols and maintain low contact delivery.
  • You can re-heat the food to 75˚C before consumption.
  • Hotel does not levy any service charge.
  • Delivery within the radius or up to 10 kms from The Leela Palace New Delhi.
  • No deliveries across the borders.
  • 10% discount on takeaway orders.