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American Express Customer Care


Mailing Address: American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002  Haryana, India

We are always here to help you

Chat with us

For any query related to your Card Account, you can connect with us via Mobile Messaging for 24X7 support. Click on the Chat icon on the Amex App to access the same*

Frequently asked questions

For questions related to your Card Account, payments, benefits, security, rewards, and more, browse our Help Centre.

Manage your Online Account

Be it viewing your transactions & statements, managing your PIN, or browsing your Membership Rewards Catalogue, there is a lot that you can explore online to manage your Card Account.

Need to connect with an expert?

Here's how to reach us: If you have a customer service question or customer support query, simply call us at

1-800-419-2122 (Toll Free) 

American Express Credit Cards

American Express® Platinum Reserve Credit Card

1800 419 1030*
1800 180 1030

American Express® Gold Credit Card


1800 419 3646



American Express® Platinum Travel Credit Card

1800 419 2122

American Express® PAYBACK Credit Card


1800 419 0726
0124 6744144
0124 2801093

American Express Membership Rewards® Credit Card

0124-280 1418
1800 419 0167

American Express SmartEarnTM Credit Card


1800 180 1249

American Express Cards

American Express® Gold Card

1800 419 1120*

American Express® Platinum Card

1800 419 1255*
1800 180 1255

* These Toll Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India

*Message Us on Amex App is available for all American Express Corporate Cards and for  American Express® Platinum Card, American Express® Platinum Reserve Credit Card, American Express® Platinum Travel Credit Card Card, American Express® Membership Rewards Credit Card, American Express SmartEarn™ Credit Card, American Express® Gold Card and American Express PAYBACK® Credit Card.