To change or cancel your booking contact us.
Airline or supplier charges and cancellation fees may apply. Refunds will only be provided by the airline or supplier in accordance with their terms and conditions.
Refunds can take up to eight weeks to process. We will advise you of any extra charges or fees that will apply to your refund.
Refund payments will be made to the original form of payment.
Please contact American Express using the telephone number provided in your booking confirmation email.
Making a booking
If you are experiencing problems completing a booking on the American Express Travel website, please try again after clearing your cookies or try an alternative web browser. If the problem persists please contact us.
We’ll confirm your booking with an itinerary confirmation email. If you do not receive this within 24 hours of making your reservation please contact us.
Once your booking is complete American Express Travel Online will send an email to confirm your booking. It may take up to 30 minutes to receive it.
If you do not receive your booking confirmation email within 24 hours of making your reservation, please contact us.
On American Express Online Travel you can book flights, accommodation & self drive car.
You cannot add travelers to your existing reservation so you will need to make a new booking for the additional travelers. For new booking, best available rate will apply.
Cardmembers making a reservation for a third party, should log in before making the reservation. When not logged in and making a booking for someone else, the Cardmember must be part of the travelling party.
No, you can still make a booking without being registered.
No, unfortunately we do not offer price match.
Our site automatically sorts results by cheapest option based on your search criteria. If you are a Centurion or Platinum Cardholder searching for a Hotel, the site will show the Fine Hotel & Resorts and The Hotel Collection properties first.
You must be logged in and have your American Express Card(s) registered online for your Card(s) to appear in the Credit Card drop down list on the purchase page for air, car, and/or hotel reservations.
If you’ve logged in and your American Express Card(s) is still not appearing in the drop down list, you can enter it manually for payment, or call the number on the back of your Card for assistance.
Any charges incurred by changing your booking will be charged to the same Card used to pay for the original booking.
My itinerary
Please log in to our “Manage My Bookings” page to see the link to access and print your itinerary from there.
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American Express India Pvt. Ltd., Metropolitan – Saket, 7th Floor, Office Block, District Centre Saket, New Delhi – 110017