Terms and Conditions:

1. The Kumarakom Lake resort American Express EMI "Offer" is valid only on American Express Platinum Reserve Credit Card, American Express Platinum Travel Credit Card & American Express Kingfisher First Credit Card issued in India which are in good standing.

2. Only Basic Credit Cardmember can make a request for conversion of a charge into EMI offer irrespective of whether the charge was
made by the Basic Cardmember or Supplementary Cardmember

3. The Cardmember can exercise their option for converting the charges above Rs. 5000 under EMI offer only at the point of sale.
Charges in totality only can be converted into EMI offer and any requests for part of the charge or clubbing of multiple charges into
EMI offer are not allowed.

4. When you make a purchase under EMI Offer, the available credit on your American Express Credit Card Account shall be reduced by
an amount equal to the Principal Amount not with-standing that your account statement for any month will reflect only the Installment
amount due from you for that EMI Offer transaction during that month.

5. The EMI offer is available for Kumarakom Lake Resort's Indulgence package only.

6. Regardless of when the date of your purchase falls within your Billing Period, the monthly amount to be paid under the EMI offer
shall be calculated as the Principal Amount divided by the tenure.

7. The installment amount for each transaction under EMI offer shall be paid in full each month, notwithstanding the minimum monthly
payment requirements stipulated in the Cardmember Agreement. The agreement of all Kumarakom Lake resort American Express
EMI Installments amounts for any Billing Period will be added to the minimum monthly payment calculated in respect of all other
charges or outstanding balances for that billing period.

8. Any amount in excess of your full outstanding balance reflected in your current statement, will result in a credit balance lying in your
card account and will not be applied to unbilled Kumarakom Lake resort American Express EMI installment amounts.

9. You may pre-pay the aggregate of all unbilled Principal Amounts in full (but not part) by calling our customer service without any
charges.

10. American Express reserves the right to foreclose the EMI offer and debit the entire outstanding amount if the earlier payments are
overdue.

 

Package Terms & Conditions & Booking Process

1. Your privileged package rates are exclusively for Amex Credit Card holders only and only applicable with the Hotel and not via bona fide travel agents or through any other sources.

2. The guests will call the resort directly at the Toll free no. 1800 425 5030 or the resort telephone at 0481-2524900 and make the reservation.

3. The guest can also email their reservation request to reservationklr@thepaul.in

4. The package will be confirmed on payment of 100% advance which will be charged to the credit card immediately.

5. Cancellations made 15 days prior to date of arrival will get a 100% refund through the given Amex credit card less bank charges. No refund for cancellations made within 15 days of arrival.

6. Child below 5 years is complimentary.

7. Extra person above 5 years with an extra bed will be charged @ Rs.3000.00 per night inclusive of breakfast and any one meal only.

8. Check-in time is 14.00 hrs and check out time is 12.00 noon.

9. Preferred night for the houseboat stay to be specified at the time of reservation only. Check in time for the houseboat is 12.00 noon and check out time is 10.00 hrs.