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American Express® Gift Cards. The Ideal Business Gift.

American Express has ceased the Issuance of : American Express® Gift Cards, American Express® Taj Gift cards and the Taj American Express® Privelege cards in India market.

American Express® Gift Card member:

Please Note:  With effect from November 1, 2016, if an American Express Gift card holder contacts the Bank post the expiry of the “valid thru” date mentioned on the front of the card, the Bank will issue an Indian Rupee Cheque to the cardmember for the remaining available balance on the card in accordance with the RBI DEAF guidelines and on submission of valid KYC documentation, as applicable.
Refund of remaining Available balance to cardmember is subject to submission of relevant valid Know Your Customer (“KYC”)
documentation by the cardholder to the satisfaction of American Express. Please allow 25 business days to process your refund
post submission of valid KYC documents. American Express Gift card holder can reach out to our Customer Care Services helpline 000 800 443 1188 (toll free).

Taj American Express® Privilege Gift Card and The American Express® Taj Gift cards:

For replacement of expired Taj Gift cards as per RBI DEAF guidelines and for any queries pertaining to both the above cards, cardmembers are requested to call on the Taj Helpline number 1800111825 Grievances Redressal - Contact Particulars of officers to be contacted

If the Taj American Express Privilege Gift card or The American Express Taj Gift card member is unsatisfied with the response, they can address their grievance to:

Mr. Melroy Rodrigues
The Indian Hotels Company Ltd.
Corporate Finance
Mandlik House, Ground Floor
Mandlik Road, Colaba
Mumbai - 400001
Tel. No.: +91 22 66651385
melroy.rodrigues@tajhotels.com

 

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You are about to leave this AMERICAN EXPRESS website and access a third party website, the accuracy or completeness of the information, materials, services or the reliability of any service, advice, opinion, statement or other information displayed or distributed through it, AMERICAN EXPRESS® does not warrant and all use of that third party website is governed by its terms and conditions and is subject to its privacy and security policies and procedures. You shall access this website solely for purposes of payment against the purchase of American Express Gift Cards and you understand and acknowledge that availing of any services offered on the website, sharing of information with Gift Cards India or any reliance on any opinion, advice, statement, memorandum, or information made available by you on the website shall be at your risk.

AMERICAN EXPRESS and its affiliates, subsidiaries, employees, officers, directors and agents, expressly disclaim any liability for any deficiency in the services offered by Gift Cards India whose website you are about access. Neither AMERICAN EXPRESS nor any of its affiliates nor their directors, officers and employees will be liable to Gift Cards India or have any responsibility of any kind for any loss that you incur in the event of any deficiency in the services of Gift Cards India to whom the website belongs, failure or disruption of the website of Gift Cards India, or resulting from the act of omission of any other party involved in making this website or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the website or these materials.

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