Authorizing Officer Guide

 

 

This is a portal site for Authorizing Officers where you can gather information to manage your corporate account and Card Members. If you have any questions, please contact our Corporate Services Center.

 

[Corporate Services Center]
03-3220-6110

(9:00a.m. - 5:00p.m., Monday through Friday, closed Sat/Sun/holidays)

 

* This service can only be used by a registered Authorizing Officer or Contact Person.

* This number is dedicated only for Corporate Card Program. For other please contact to 0120-941789 which is for Business Card Members.

Maintain Corporate Account

 

Optional Services

 

 

We offer the below optional services for the Corporate Card Program. Each service requires corporate agreement. Please make sure to submit corporate agreement forms prior to Card Member's registration forms.

 

Form Page

Please download the applicable forms here, and submit them American Express.

 

For any inquiries regarding optional services, please contact Corporate Services Center.

Maintain Card Members

 

 

For employees to join the Corporate Card Program, cancel their Corporate Cards or change their registered information, employees are required to fill in the appropriate forms by themselves.

 

Please download the latest forms here.

[Membership Service Center]
0120-974990(9:00a.m. - 5:00p.m., Monday through Friday, except Sat/Sun/holidays)

Member Get Member program

 

Introduce our Corporate Card program to your acquaintances, and get rewards.

 

Are your acquaintances' company looking for solutions to improve their expense management? Introduce us!

We give you and your acquaintances either Corporate Membership Rewards points or American Express Gift Card, when your acquaintance' company implement our Corporate Card program.

 

Please call to Corporate Services Center, if you have any. Our representative will contact you back shortly.

 

Available Products

American Express Corporate Card

American Express Gold Corporate Card

American Express JR EXPRESS Corporate Card

American Express JR EXPRESS Gold Corporate Card


Rewards

Your Company: 20,000 Corporate Membership Rewards points or 10,000yen American Express Gift Card

Referral Company: 15,000 Corporate Membership Rewards points or 5,000yen American Express Gift Card

Forms (Exclusive use by Corporate Card Members only)

 

Please download forms to change registered information, to register/cancel the optional services here and submit them to American Express.


Please note that you will be required to contact the Corporate Services Center to obtain corporate application form for Corporate EXPRESS CASH (cashing advance services), and Corporate Membership Rewards program.


Please send the form to the below address:

Global Commercial Services, American Express International, Inc.

4-30-16 Ogikubo, Suginami-ku

Tokyo, 167-8001

 

The forms on this page are for exclusive use by American Express Corporate Card Members only.

We are unable to accept applications from Business Card Members. If you have a Business Card, please contact our Membership Service Center at the number listed on the reverse side of your card or refer to the Card Member Guide.

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CORPORATE MEMBERSHIP REWARDS®

 

 

CONVERT YOUR EXPENSES INTO REWARDS

 

Corporate Membership Rewards is our program which enables companies to accumulate rewards points across multiple Cards and use them to achieve tangible savings.

 

EARNING POINTS

 

 

REDEEMING POINTS

Corporate Membership Rewards points can be redeemed from the following 3 categories: 

 

*"Point Freedom" is a service available only for Card Members with consumer cards.

 

FORMS

 

The forms are editable. Please download the form you require to your computer, fill in the form, and print it for submission.

 

 

CONTACT US

Please contact our Corporate Services Center if you have any questions regarding the Corporate Membership Rewards program or point redemption.


Corporate Services Center

03-3220-6110

(9:00 a.m. – 5:00 p.m., Monday through Friday, closed Sat/Sun/holidays)


FAQs (PDF)

Terms & Conditions (PDF)              

Useful Contacts

 

 

If you would like someone to help you with your queries or if you have any questions about the American Express Corporate Card program, please feel free to contact us on the following numbers.


CORPORATE SERVICES CENTER

 

For Authorizing Officers, Contact Persons

 

03-3220-6110

(9:00 a.m. - 5:00 p.m., Monday through Friday, except Sat/Sun/holidays)

MEMBERSHIP SERVICE CENTER

 

For Card Members

 

0120-974990

(9:00 a.m. - 5:00 p.m., Monday through Friday, except Sat/Sun/holidays)


TRAVEL INSURANCE HELP DESK

 

To report an accident, request an insurance certificate, or for any other insurance related inquiries,

 

0120-234586

(9:00 a.m. - 5:00 p.m., Monday through Friday, except Sat/Sun/holidays)

PRE-AUTHORIZATION

 

If Card Members plan to make an unusually large purchase in Japan, or when travelling overseas, we recommend that they contact us for pre-authorization.

 

03-3220-6133

(9:00 a.m. - 5:00 p.m., Monday through Friday, except Sat/Sun/holidays)


@ WORK SUPPORT DESK

 

If you are interested in implementing @ Work, please contact Corporate Services Center.

 

03-3220-6110

(9:00 a.m. - 5:00 p.m., Monday through Friday, except Sat/Sun/holidays)

Email:atworksupportjapan@aexp.com