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Forms / Terms and Conditions

To update registered information or to register/cancel optional services, simply download and complete the relevant forms below. Please print the completed forms and return them to American Express.

Please contact the Corporate Services Center for forms which are not listed on this page.

Please send the completed forms to the below address:

Global Commercial Services, American Express International, Inc.
4-1-1, Toranomon, Minato-ku,
Tokyo 105-6920

Maintain Corporate Account

To be completed and submitted by an Authorizing Officer

Add New Card Members

 

You can apply for a new Card by filling in a paper form, or if your company’s liability type is either LL, Corporate or Combined, you can apply online via American Express @ Work®.

Maintain Card Members and Users

Direct Debit Request Form

To set up or update bank account details, please review the information in ‘About Payment’, complete the relevant form below and submit it to us. 

*Please see slide 4 of each PDF file for instructions/translations in English.

 

For Corporate Purchasing Solution users, please use the forms for ‘Company Bank Account’.

  

Change registered information or cancel Card

Corporate Card Conversion

Optional Services

Membership Rewards® Program

*Forms for Corporate Membership Rewards can be downloaded here.

ETC Cards

ANA Biz, JAL Online Application

 

To be completed and submitted by an Authorizing Officer

  

 

Corporate Card Terms and Conditions

Global Corporate Payment Agreement

  

Corporate Card Terms and Conditions for Card Members

  

Program Terms and Conditions

For Authorizing Officers

Manage your Corporate Card Program
with @ Work

 

For Card Members

Manage your Account
with Online Services

Help & Support