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American Express® Customer Service Center

To contact us regarding a specific question or concern, please review the list below and select the topic most appropriate for your needs.

Telephone Directory

Use our index of important phone numbers to call American Express Customer Service directly about any of our services.

Methods of payment and payment locations

Monthly account payments for the International Dollar Card can be made mainly through Local Bank partners authorized by American Express; or via regular mail to the address listed on your payment coupon; or by overnight currier to:
American Express
Remittance Processing
2965 West Corporate Lakes Blvd.
Weston Fl. 33331

If you already own an US Bank account, then you can Pay by Phone, or access the On-line Payment Services from American Express.
Contact phone numbers are listed through the Telephone Directory.

International Service Centers

Obtain the phone numbers of dozens of Card Service Centers around the world to speak with a representative on a wide range of Card product questions or to apply for a Card.


Send us feedback regarding our Internet development efforts. Your comments are welcome!

Online Fraud Protection Guarantee

When you use The American Express Card to purchase over the internet, you will not be held responsible for any unauthorized charges online. Click here for more information.

Frequently Asked Questions

Read through American Express Card-related Frequently Asked Questions, which include phone numbers and addresses for contacting us, as well as information about our products and services, and answers to security questions.

Mailing Address
    Mailing Address
    American Express
    Av. Patriotismo no.635 col. Cd. de los Deportes
    Delegación Benito Juárez
    México, DF c.p. 03710

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