Get the most out of your Card.
Whether you’re just getting started, looking to pay a bill, or travelling overseas, here’s what you need to know about managing your Card.
Manage your Card
How do I activate my Card and register for an Online Account?
Whether you’re a new Personal or Additional Card Member, activate your Card here.
After clicking ‘confirm’, you’ll then be prompted to set up an Online Account, which will allow you to simply and securely view your Card balance, make repayments and more.
Note: If you’re linking a new Card to an existing Online Account, you’ll need to have your existing User ID and Password ready to enter when prompted.
Remember, you’ll only be able to link Cards that are in the same name.
If you’re a new Additional Card Member, you’ll need to have the Primary Card Member’s date of birth ready to enter, along with your own details.
However, only you will be able to access your Card information through your Online Account.
AMEX App
Discover new offers, explore rewards and manage your account virtually anywhere with the Amex APP.
Manage your Account online
You can go online to pay your bill, check your transaction history, view statements, offers, and much more.
Pay your Card bill
There are many ways to pay your bill both online and in person. You can decide which one suits you best.
Go paperless
Keep things simple. Set up paperless statements and avoid waiting for your mailed billing statement.
Maximise your Membership benefits
Make sure you’re making the most of your Card benefits. Find out about transferring points, using your Card overseas, and 24/7 Global Support.
Using your Membership Rewards points
Check your rewards balance and find ways to use Membership Rewards® points from gift cards to credit on your statement.
Card lost or stolen?
Don’t worry, we’ll aim to get a new Card to you within 48 hours. Call us at the following numbers.
For The American Express® Green Card and American Express® Gold Card
US Toll Free: 1-800-327-1267 option 1; Toll from outside the U.S + 5255-5326-2660 option 1.
For The Platinum Card®.
US Toll Free: 1-800-801-6564 option 1; Toll from outside the U.S 1-954-503-8868 option 1
Learn more about our Cards
From everyday shopping to exclusive travel experiences around the world,
there are many benefits of having an American Express Card. Choose the Card
that best suits your lifestyle.
Make life more rewarding
AMEX Offers
Add nearby offers to your Card and start saving and adding points to your account.
Pay with Points
Treat yourself and start saving on your purchases. Use your Membership Rewards points at checkout in participating stores.
No Pre-set Spending Limit
We got your back in case you need to spend
a little bit more.