For additional help and resources on using your Online Merchant Account, visit the Merchant Website Support Centre.
Effortless Payments
Take care of business quickly and easily with custom reports at your fingertips.
Streamlined Disputes
Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place.
Free Signs & Supplies
Attract higher spending customers1 with free signage - everything from stickers to logos, one click away.
24/7 Access
Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat.
Manage Your Account Online
All you need is your Merchant Account Number, postcode, and bank account details, and you will have the tools you need to control your Account.
1. All results are based on American Express internal data as of 10 December 2021. This reporting study relates to the Shop Small campaign run in conjunction with the 'Spend $10 or more get $5 back, up to 10 times’ offer between 1 August to 30 November 2021.
2. Source: American Express Card Member data comes from internal sources; external card holder data sourced from the Reserve Bank of New Zealand via https://www.stats.govt.nz/information-releases/electronic-card-transactions-march-2022/ as of April 2022.