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New Zealand(Change Country)
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It appears that JavaScript is either disabled or not supported by your web browser. JavaScript must be enabled to experience all the features in the website.

American Express is taking extra steps to increase the security of your account. In the future, if you are logging in using a new device or browser, you may be asked to further verify your account through ID questions or a one-time code.

Login to your Merchant Account

User ID

Password

Remember Me

Say ‘welcome’ to higher spending customers.

It’s now easier than ever to welcome American Express Card Members, who spend on average 30% more than New Zealand Non-Card Members.1

Find out more

Want an easier way to update
your Merchant Account?

Edit your locations, or update your business and
contact information easily on the website.

Edit Your Account

Download the Amex
Merchant app now.

Access your payment information anytime,
anywhere so you can spend more time
growing your business.

Learn more

Download the Amex Merchant app

* The app is currently available for download in select countries.

Effortless Payments

Take care of business quickly and easily with custom reports at your fingertips.

View Your Payments >

Streamlined Disputes

Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place.

Manage Your Disputes >

Free Signs & Supplies

Attract higher spending customers¹with free signage - everything from stickers to logos, one click away.

Order Now >

24/7 Access

Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat.

Discover the American Express Merchant Website

Manage every aspect of your American Express Merchant Account securely and efficiently.

Manage Your Account Online

All you need is your Merchant Account Number, postcode, and bank account details, and you will have the tools you need to control your Account.

Get Started

Source:

(1) American Express commissioned internet panel survey conducted in April 2017 – May 2017 based on purchases made in the 6 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make purchases in the prior 6 months. Definition of Non-Card Members: Respondents who reported that they do not have any type of American Express Card and that they used Visa, MasterCard or any other credit card to make purchases in the prior 6 months.

(2) Please note that not all industries qualify for next day pay. To find out if you qualify for next day pay please contact our Merchant Services Team on 0800 800 855 Monday to Friday 9.00am – 8.00pm NZST.