|Serve® Temporary Card||Serve® Personalized Card|
|Make Purchases Make Purchases|
|FREE MoneyPass® ATM Access3 FREE MoneyPass® ATM Access3|
|Purchase Protection6 Purchase Protection6|
|FREE Direct Deposit FREE Direct Deposit|
|FREE Online Bill Pay FREE Online Bill Pay|
|Mobile Check Capture by Ingo® Money Mobile Check Capture by Ingo® Money|
|Mobile App5 Mobile App5|
|Serve Money Transfer powered by Ria® Serve Money Transfer powered by Ria®|
|Amex Offers Amex Offers|
|Send and Receive Money Send and Receive Money|
|Set aside money in Reserve Set aside money in Reserve|
|Roadside Assistance7 Roadside Assistance7|
|Financial Management Tools Financial Management Tools|
Data rates may apply. For Serve Money Transfers, the daily transfer limit is 2,500 across all of your Serve Accounts, and a per‐transaction limit of $499.99 applies to Serve Money Transfers picked up in Arizona. A fee of $4.99 for each Money Transfer up to $50, $8.99 for each Money Transfer of $50.01–$1,000, and $16.99 for each Money Transfer of $1,000.01–$2,500 applies. Other limits and terms and conditions apply. Visit serve.com/jacksonhewitt/moneytransfer for complete details.
For Serve Cash Pickup transactions, a $2,500 daily Cash Pickup limit applies; provided, that for Cash Pickup transactions related to tax refunds or refund advances that are Direct Deposited to your Account, the daily Cash Pickup limit will be the lesser of (i) $2,900 and (ii) the tax funds amount, until you have withdrawn the tax funds amount (Arizona Accountholders are only eligible for a $2,500 daily Cash Pickup limit). A per‐transaction limit of $499.99 applies to withdrawals picked up in Arizona. A fee of $3.49 for each Cash Pickup up to $500, $6.49 for each Cash Pickup of $500.01–$1,000, and $9.49 for each Cash Pickup of $1,000.01–$2,900, applies. Other limits and terms and conditions apply. Visit serve.com/jacksonhewitt/cashpickup for complete details.
Serve Money Transfers and Serve Cash Pickup transactions can be picked up during Walmart store hours (typically 8:00 a.m. to 8:00 p.m. local time Monday through Saturday and 10:00 a.m. to 6:00 p.m. Sunday, but hours may vary) at any Walmart MoneyCenter or customer service desk in the State or territory you specified in your order. To pick up a Money Transfer or Cash Pickup transaction, you (in the case of a Cash Pickup transaction) or your recipient (in the case of a Money Transfer) must be at least 18 years of age and present a valid government-issued photo ID and pickup reference number. You or your recipient may also be required to provide proof of address if your or their ID does not contain and address or contains a P.O. Box. For pickup in AZ, NM and OK, additional information, including social security number/ITIN and occupation, may be required.
Ria is a registered trademark of Continental Exchange Solutions, Inc. dba Ria Financial Services, licensed as a Money Transmitter by the Department of Financial Services of the State of New York; licensed by the Georgia Department of Banking and Finance, NMLS ID 920968, LICENSE NUMBER 18943; and authorized independently or through its affiliate, Ria Financial Services Puerto Rico, Inc. OCIF LICENSE NUMBER TM‐031, to operate as a Money Transmitter in all United States' jurisdictions where it conducts business. American Express Travel Related Services Company, Inc. is not responsible for Ria’s acts or omissions in its provision of Serve Money Transfer or Serve Cash Pickup services.
Faster access compared to standard tax refund electronic deposit and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.
Transactions at non-MoneyPass® ATMs have a $3.50 American Express Serve fee. ATM operator fees may also apply. See serve.com/jacksonhewitt/atm for details.
Faster access compared to standard payday electronic deposit and subject to your employer submitting paycheck information to the bank before payday. Your employer may not submit paycheck information early.
Data rates may apply.
Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0951, Policy AX0952, Policy AX0956, or Policy PP-IND. For residents of GU and MP, the Plan is underwritten by Tokio Marine Pacific Insurance Limited, Hagatna, Guam under Policy CRCB000000105. This benefit is not available to residents of American Samoa, Federated States of Micronesia, Marshall Islands, Palau and the US Minor Outlying Islands. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, and items damaged partially or entirely by natural disaster or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to USD $1,000 per occurrence; not to exceed USD $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. To be eligible for claim payment, your account must be in good standing on the eligible card that maintains the original charge. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/PPterms.
Roadside Assistance Hotline is a 24-hour dispatch hotline that can send a tow operator or locksmith to assist in an emergency situation. While Roadside Assistance Hotline is available at no additional charge, the Card Member will be charged for any services or goods provided. Tow operator or locksmith can provide the following services: towing, winching, jump starts, flat tire change when Card Member has a workable spare, lockout service when key is in vehicle and delivery of up to 2 gallons of fuel. Services are available when traveling within the United States, Canada, Puerto Rico and the U.S. Virgin Islands and only when Card Member is present with the eligible vehicle. This product does not cover some vehicles, e.g. rental vehicles, motorcycles, taxicabs, unlicensed vehicles, tractors and trucks over 10,000 lbs gross vehicle weight. Other important exclusions apply. We may be unable to provide you with coordination and assistance services in case of inclement weather or on roadways which restrict access to certain service providers. Lockout service may be unavailable for vehicles with transponder keys. Subject to additional important terms, conditions and exclusions. For full Terms and Conditions, call 1-855-431-1156 or see americanexpress.com/RAterms.
Monthly fee commences 30 days after activation. If proceeds from a Jackson Hewitt partner loan product are loaded, no monthly fee is assessed unless additional money is loaded to your Card (excluding Jackson Hewitt promotions, but including tax refunds). See below for more details.
Bank origination fees may apply.
No fee in VT.
International Card usage is not available to Cardholders residing in Vermont.
If your check is returned unpaid within the 10 day period, your Account will not be funded. No minimum check amount.
1% fee on payroll or government checks with preprinted signatures or 5% fee on other checks; $5 minimum fee applies; $20 check minimum. See serve.com/fees for more detail.
The Cash Pickup service is provided by Ria® for pick up at Walmart®. The Cash Pickup fee depends on the withdrawal amount. $3.49 fee for withdrawals up to $500, $6.49 fee for withdrawals $500.01-$1,000, and $9.49 fee for withdrawals $1,000.01-$2,900. Withdrawals up to $2,900 are available to Serve Account holders who receive their tax refund or refund advance via Direct Deposit into their Serve Account. Serve Account holders with an Arizona address on file are not eligible for the increased tax limit of $2,900, and are subject to a per transaction limit of $499.99. See serve.com/jacksonhewitt/cashpickup for more details.
Currently there are no cash reload locations in the US Virgin Islands.
The American Express Serve® family of reloadable prepaid Accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/jacksonhewitt/legal to view the applicable Consumer User Agreement for each Serve reloadable prepaid Account.
American Express Serve Service and Card are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.
© 2016 American Express Travel Related Services Company, Inc. All rights reserved.