A. Terms & Conditions for Air Privileges Programme

1.   The APP Singapore is subject to these conditions. American Express reserves the right to change the APP or these conditions from time to time without prior notice and/or to discontinue the whole programme.
2.   Airlines reserve the right to change, cancel or restrict flight operations without notice. APP companion or individual traveler special fare, seat allocations or upgrades, may be limited by airlines to certain flights and/or dates (“blackouts”). APP is subject to the terms and conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available.
3.   Certain airlines may impose a charge for APP companion tickets, upgrades or individual traveller special fare either generally or during high-demand/season periods. You will be advised of any applicable charge at the time of booking.
4.   To qualify for an APP companion ticket, upgrade or individual traveller special fare:
i. Your journey must start and end at the same port in Singapore and be completed within the period during which your selected carrier participates in the Programme. You will be advised of any applicable dates at the time of booking;
ii. A ticket must be purchased at the designated APP non restricted fare in Singapore on a participating airline and charged to a valid American Express Platinum Card which is in good standing and is billed in Singapore Dollars;
  The Platinum Card member who purchases the ticket(s) offer must be one of the travellers;
  APP tickets are non-transferable and non-endorsable;
  The person using the companion ticket must travel with and have the same itinerary as the Card member with the paid ticket and is subject to all applicable government fees, taxes, and charges.
5.   Any travel on non-participating airlines must be ticketed and paid for separately and are not part of the APP. Certain code share or flights on the worldwide partners of the participating airlines may not apply.
6.   One companion ticket or upgrade only is allowed per Platinum Card member travelling per itinerary. Companion tickets have no refund value. To obtain a refund of the paid ticket, the companion ticket must also be provided.
7.   Advance reservations must be ticketed no later than 30 days before departure or reservations will be cancelled. Reservations made less than 30 days before departure must be ticketed within 72 hours after bookings are made or reservations will be cancelled.
8.   The APP companion ticket, upgrade and individual traveller special fare offer are not valid and may not be combined with any other promotion, discount negotiated or corporate rate.
9.   American Express acts only as a travel agent for travel service providers and does not own or operate any airline or means of transportation. American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to: accidents and injuries; delays; changes in routes or itineraries; loss, theft or damage to possessions. American Express strongly advises travellers to insure themselves against travel risks. Travellers are responsible for ensuring that they have valid travel documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.
10.   All APP Companion and Upgrade offers are based on full published fares, unless otherwise stated. Terms and conditions apply. For details please contact The Platinum Card Service at 1800 392 1177. Benefits only apply to bookings through The Platinum Card Service and payment with the Platinum Card. Airline partners and benefits (including fares) are subject to change without notice.
  Air Privileges Programme Participation List
Airlines Destinations Type of Offer Class of service
British Airways London, UK, Europe, New York & Sydney Individual / Companion Travel First, Business & Premium Economy
Cathay Pacific Hong Kong, China, Korea, Japan, Europe & USA Individual / Companion Travel First, Business
Emirates All online international destinations Individual / Companion & Upgrade Offer First, Business
Etihad Airways All online international destinations Individual / Companion First, Business & Economy
Japan Airlines Tokyo & Americas (Hawaii, Los Angeles, San Francisco, New York, Chicago, Mexico City, Sao Paulo, Vancouver) Individual / Companion Travel First, Business & Economy
Qantas Australia & Europe Individual / Companion Travel First, Business & Premium Economy
Thai Airways Bangkok, Dubai, Europe, USA, Australia, New Zealand & Africa Individual / Companion Travel First, Business