No need to wait for forms and guides in the post. It’s all available here.
To save you time, we've posted all the forms and guides on this website right here, making it easy for you to download them.
Support & Services
- Contactless Payment Functionality Guide
- Data Security Operating Policy for Merchants
- Data Security Operating Policy for Service Providers
- Disputes User Guide
- Initial Notice Form
- Guide to checking Card faces
- Guide to Payments & Reconciliation
- Guide to Terminals
- Maintenance Form
- No Signature Payment
- Payment User Guide
- Record of Charge & Summary of Charge Submission guide
- Record of Charge & Summary of Charge Refund guide
- Travellers Cheques Acceptance Guide
- Transaction Products Overview
- Terms & Conditions
Marketing & Resources
Can't find it?
If there's something you need that you don't see here, please call our Merchant Services Hotline on 1800-235-6755 (Monday - Friday, 9am to 6pm).