Using your Card abroad

Travel Tips

American Express Cards are accepted around the world, so you can easily use your Card to make purchases while you are overseas. Here are some useful pre-travel tips:

• You don’t need to call in to tell us you are traveling. Your card will work across the globe wherever American Express is accepted.  This is subject to potential disruptions due to credit and fraud concerns.

• Download the American Express mobile app to help you stay on top of your spend.

• Set up automatic Card payments for while you’re away to avoid extra interest charges through missed payment.

• Save your insurance company phone number and your policy number into your phone in case you need to easily find them.

• Remember that American Express charges a currency conversion fee of 2.5% of the converted value of the transaction for each foreign currency purchase you make.

• If you withdraw cash abroad, there is also a cash fee of 5% of the withdrawal amount in addition to the non-Singapore Dollar transaction fee.

Destination Guides

For the need-to-know essentials, plus on-the-ground information and reviews of your favourite cities, check out the American Express Destination Guides.

Complimentary Travel Insurance

Certain Cards provide complimentary domestic and international travel insurance, when you book and pay for your trip with an eligible American Express Card. 

Discover all Cards with Travel Insurance and Travel Protection

The Platinum Credit Card

Comprehensive worldwide travel insurance benefits for you, your immediate family, your Supplementary Card members and their immediate family, from the moment you book with your Card. Annual Fee S$321. T&Cs apply.

The American Express Singapore Airlines KrisFlyer Credit Card

Global Assist® provides help when you travel outside Singapore, in your own language, 24/7 Travel Inconvenience insurance covering flight cancellations, delays and delayed baggage when flights are purchased on your Card Travel Accident Insurance up to S$350,000 on you buy your ticket with your Card. T&Cs apply.

The American Express Singapore Airlines KrisFlyer Ascend Credit Card

Now you can take one more thing on your travels: total piece of mind, with the security of booking through American Express Global Assist® provides help when you travel outside Singapore, in your own language, 24/7 Travel inconvenience insurance covering flight cancellations, and delayed baggage when flights are purchased on your Card. Travel Accident Insurance cover up to S$1 million when you buy your ticket with your Card. With this card, you can also enjoy accelerated upgrade to KrisFlyer Elite Gold membership tier. T&Cs apply.

The American Express Singapore Airlines PPS Club Credit Card

Enjoy your travels. We’re there if you need us with Travel Inconvenience and baggage protection, so you’re taken care of if your flight is delayed or the airline loses your bags. Travel Accident protection cover up to S$1 million, with emergency help 24/7 anywhere in the world if you need it. T&Cs apply.

The American Express Singapore Airlines PPS Solitaire Credit Card

Enjoy your travels. We’re there if you need us with Travel Inconvenience and baggage protection, so you’re taken care of if your flight is delayed or the airline loses your bags. And Travel Accident protection cover up to S$1 million, with emergency help 24/7 anywhere in the world if you need it. You can also relax and leave your planning up to us with a 24-Hour Concierge service, Luxury Yachts and platinum Golf Privileges. T&Cs apply.

American Express travel offers and benefits

Many American Express Cards come with introductory Frequent Flyer or Membership Rewards points offers for new Card members which can help you reach your destination faster.

There are also other travel benefits to consider like complimentary flights, travel insurance and lounge access, which can make your travel experience more enjoyable. Terms and conditions apply.

Earning points as you travel

American Express Cards are accepted around the world, and every time you make a purchase on your Card you’ll earn points. Simply look out for places that accept American Express.

Taste

Taste from American Express Invites brings you local dining experts’ favourite restaurants from all over the world. Each restaurant offers something extra on the house: either a discount, complimentary wine or appetiser.

Discover Taste from American Express

Global Card Support

No matter where you are in the world, we’ll be here when you need us 24/7. It’s extra peace of mind to know that help is just a phone call away. Call our Customer Service Centre number on the back of your American Express Cards.

Credit Card replacement

If your Credit Card is lost or stolen, we'll make it easy for you to report it – and get it replaced as soon as possible. You'll get a new Card, usually within 48 hours.

Our team is available 24/7 to assist you, refer to our Support page for the number to call.

Foreign Transaction Fee

A foreign transaction fee is a percentage of the Singapore Dollar value of foreign currency transactions, so remember to factor these fees into your budget. American Express charges a currency conversion fee of 2.5% of the converted value of the transaction for each foreign currency purchase you make.

If you use your Card to withdraw cash abroad a cash fee of 5% of the withdrawal amount will be payable in addition to the transaction fee. You may need to enrol in order to withdraw cash and we may apply restrictions on the amount or the frequency in which you use the cash advance facility.

Fraud Protection

Enjoy peace of mind, wherever you use your Card:

• Purchase Protection and Refund Protection offer repair or refund on eligible items if they are broken or stolen, within 90 days of purchase. Terms apply.
• Fraud protection covers you for any unauthorised charges online. Please notify us immediately if you discover fraudulent activity on your Account.