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Card Accounts
Online Services
Business Accounts
Assistance
Travel Money
Travel Services
Business Services
All Insurance
Travel
Motor
KrisFlyer Miles
CapitaStar$®
This is the page you need to visit when making foreign exchange transactions in our most frequently traded currencies. You’ll find important information that should be included when submitting payments, to help minimize the risk of error and potential delays.
Use the search fields below to start your American Express® FX International Payments transaction.
*Does NOT apply to USD Payments
When doing business across borders, you will need to use a special code to identify an account at a particular bank and branch in a specific country. This is called the International Banking Account Number, or IBAN. Using the proper IBAN helps the recipient bank to process your payment. Be sure to request the payee’s specific IBAN to ensure that the transaction runs smoothly. A full Glossary of terms can be found here.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.
New members
New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FX International Payments (FXIP) Order, however please note transfer times may vary. These Transfer Times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before 3.00pm Singapore time. FXIP Orders received outside these times will be treated as having been received on the following Business Day. For maximum transfer/execution times please see FXIP Terms and Conditions.
2. Fees for same currency payments vary. SGD to SGD payments incur a fee of S$20.00 plus 0.1% commission of SGD transaction value (minimum of SGD 30, up to a maximum of SGD 100). USD to USD payments incur a fee of USD$12.00 plus 0.1% commission of USD transaction value (minimum of USD 22, up to a maximum of USD 132). Please call us on 1800 507 7688 to discuss other same currency payment fees.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the relevant Terms and Conditions
FX International Payments are arranged through American Express International Inc., (UEN S68FC1878J) Incorporated with Limited Liability in the State of Delaware, U.S.A. with a place of business at 10 Marina Boulevard #15-00 Marina Bay Financial Centre, Singapore 018983.
Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations.
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