Managing Users

User Administration Guide

A User Administrator receives special access to the FX International Payments system to create new users, modify existing users, set user permissions and perform password resets – in addition to creating payments. Payments might also require approval by multiple User Administrators, depending on account settings.

If an account is enabled with Single Verification, User Administrators have the ability to create, modify and approve users, payees and transactions without additional approval. If an account is set up with Dual Verification, User Administrators can create or modify users but only with the approval of the other User Administrators. Transactions might also require approval by multiple User Administrators, depending on account settings.

Modifying a User

• 1Click on the View/Modify tab. A complete list of the names of your existing users will be displayed. Click on the one you want and then Select.

• 2Alternatively, you can Search for a user by inputting their details in the relevant boxes on the left-hand side. Their name will then appear in the list. To view their details, click on Select.

• 3To modify their details, click Modify User in the lower right of the page, then make any changes in the information fields.

• 4Once you have made any changes, click Save Changes in the lower right of the page. You’ll see a green message indicating your changes were made successfully. To repeat the process, you can click View/Modify Another User.

After you have clicked Modify User, the user’s Contact Details, Permissions, Settings and Transaction Limits will be editable, as long as you have permission to do so.

• Selecting Reset Password will send the user a new temporary password by email. When the user next logs in, they’ll be sent a One-Time PIN and will be asked to choose a new password.

• Selecting Delete User will permanently delete the user.

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